Since switching to a new router, I can't print to my wireless printer.
I tried all of the steps I could find online but nothing works.
All software/drivers are up to date and I tried resetting the printer settings
iMac high sierra
please suggest a different community if applicable
iMac with Retina 5K display, iOS 8.1
If you haven’t tried yet, restart the router.
Most likely, you will need to "reconnect" your wireless printer so that it recognizes your new wireless router.
More details would be helpful. Describe what you did so that others can suggest steps you may have overlooked. At a minimum, please specify the exact model designation of the printer.
Until then please review the following Apple Support document: If you can't print from your Mac or iOS device
AirPrint printers are the most trouble-free option: Connect an AirPrint printer to a Wi-Fi network.
What printer make and model is it?
Did you use it's control panel to connect it to your WiFi network?
tried restarting the router
tried resetting the printer settings
tried deleting the printer and re-adding
reinstalled the printer
it found the correct network
i enters the password
it said connected
if I try to print it says "printer is offline"
if i plug it into the mac to print wired it prints fine
Brother HL-5470DW
I used the controls on the printer itself to enter the wi fi info---it recognizes the correct network, tells me Im connected, but the Mac and may MacBook can't print anything to it wirelessly. Both can print fine if hardwired
I can air print from my phone and iPad. It seems to be the Mac and laptop.
Brother HL-5470DW
Thanks.
That is an Apple AirPrint-enabled printer. Please read Connect an AirPrint printer to a Wi-Fi network - Apple Support. No drivers are required and no cable needs to be connected to it. If there is anything other than a power cord connected to your printer, disconnect it.
As far as macOS is concerned, a printer connected with a USB cable and that same printer connected wirelessly might as well be two separate printers. Since you do not need a cable for your printer, use AirPrint. Set the USB cable aside or throw it away. You don't need it.
If you still can't get it to work, I suggest "resetting the printing system" according to Reset the printing system, followed by adding that printer again as an AirPrint device:Connect an AirPrint printer to a Wi-Fi network.
Sometimes, you have to restart your wireless router or access point for an AirPrint-enabled device to be recognized on your Mac. To do that just unplug your router from the power receptacle, wait a moment or two, and then plug it back in. Be advised that all Apple routers are AirPrint-compatible (obviously) but all recent model non-Apple routers should be. You may need to update their firmware for that feature to work. Research your model router's documentation or support website.
If you're still having trouble, please review the suggestions in Resolve printer issues on your Mac - Apple Support.
You are a genius!
wifi printer
