cleanmymac
Is cleanmymac utility software safe to use? and does it work as good as they say it does?
MacBook Pro
Is cleanmymac utility software safe to use? and does it work as good as they say it does?
MacBook Pro
No and no! Don't even think about it.
No Anti-Virus software or so-called “cleaning” apps are needed or recommended for Mac OS. They can conflict with Mac's own built-in security. At best they will slow your Mac by using unnecessary resources and at worst will bork your entire system. And CleanMyMac is one of the worst.
No and no! Don't even think about it.
No Anti-Virus software or so-called “cleaning” apps are needed or recommended for Mac OS. They can conflict with Mac's own built-in security. At best they will slow your Mac by using unnecessary resources and at worst will bork your entire system. And CleanMyMac is one of the worst.
Your hard drive may be failing. Replacing it with an SSD would make a dramatic difference since what you have is a slow 4500 rpm rotational drive.
You don't need a utility to clean your drive. As I said utilities that clean your drive are no good.
You can do that yourself if you choose to:
The only utility I would recommend is EtreCheck, created by one of own colleagues here in ASC. It is a light weight diagnostic tool that's very useful to us in finding problems. It only provides a snapshot of your Mac. After it runs post the log file here. It will contain no personal information.
Here is a copy of the report I got;
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-08-25 17:46:08
Download EtreCheck from https://etrecheck.com
Runtime: 15:55
Performance: Poor
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.
Vintage hardware - This machine may be considered vintage.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
MacBook Pro (13-inch, Mid 2010) - Vintage!
MacBook Pro Model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo (Duo) CPU: 2-core
4 GB RAM - Upgradeable
BANK 0/DIMM0 - 2 GB DDR3 1067 ok
BANK 1/DIMM0 - 2 GB DDR3 1067 ok
Battery: Health = Normal - Cycle count = 545
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
Drives:
disk0 - Hitachi HTS545025B9SA02 250.06 GB (Mechanical)
Internal SATA 1.5 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 249.20 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk1 - Disk Image 2.00 TB (Disk Image)
External Disk Image
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 - T******************s (Case-Sensitive Journaled HFS+) 2.00 TB
Mounted Volumes:
disk0s2 - Macintosh HD 249.20 GB (33.11 GB free)
Journaled HFS+
Mount point: /
disk1s2 - T******************s 2.00 TB (1.50 TB free)
Case-Sensitive Journaled HFS+
Mount point: /Volumes/T******************s
Network:
Interface usbmodem2411: SAMSUNG_Android
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: AirPort
802.11 a/b/g/n
One IPv4 address
Interface en2: iPhone
Interface en3: Bluetooth PAN
iCloud Quota: 169.74 GB available
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: Less than an hour
System Load: 2.33 (1 min ago) 3.47 (5 min ago) 2.51 (15 min ago)
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
One 32-bit app
Kernel Extensions:
/System/Library/Extensions
[Not Loaded] EyeTVCinergyXSAudioBlock.kext (1.1)
Startup Items:
Roxio Video Capture Startup Path: /Library/StartupItems/Roxio Video Capture Startup
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 182 Apple tasks |
[Running] | 102 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 36 Apple tasks |
[Loaded] | 185 Apple tasks |
[Running] | 113 Apple tasks |
[Other] | 2 Apple tasks |
Launch Agents:
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-08-16) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-08-16) |
[Loaded] | com.oracle.java.Java-Updater.plist (? 1497cb65 - installed 2018-07-07) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-08-17) |
[Other] | com.epson.eventmanager.agent.plist (? cd93600d - installed 2014-09-21) |
[Other] | com.epson.ecrp.launcher.plist (? 5de78af0 - installed 2016-08-07) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-08-17) |
[Loaded] | com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-08-25) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-27) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-07-07) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-08-16) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-08-17) |
[Running] | com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-08-16) |
User Launch Agents:
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-19) |
[Running] | com.hp.devicemonitor.plist (HP Inc. - installed 2018-08-25) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-08-16) |
User Login Items:
PhotoStreamAgent SMLoginItem (Mac App Store - installed 2038-01-18)
(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
StartUpHelper SMLoginItem (Spotify - installed 2018-08-25)
(/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)
HP Device Monitor SMLoginItem (HP Inc. - installed 2017-10-11)
(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Help ers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)
Internet Plug-ins:
Google Earth Web Plug-in: (installed 2012-04-14)
AdobeAAMDetect: (installed 2018-08-16)
FlashPlayer-10.6: (installed 2018-08-14)
AdobePDFViewerNPAPI: (installed 2018-08-16)
LogMeIn: (installed 2013-03-12)
QuickTime Plugin: (installed 2018-03-27)
Flash Player: (installed 2018-08-14)
LogMeInSafari32: (installed 2013-03-12)
SharePointBrowserPlugin: (installed 2015-10-28)
AdobePDFViewer: (installed 2018-08-16)
iPhotoPhotocast: (installed 2010-11-05)
Silverlight: (installed 2013-10-08)
JavaAppletPlugin: (installed 2018-08-07)
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: (installed 2013-04-25)
3rd Party Preference Panes:
Flash Player (installed 2018-07-27)
Flip4Mac WMV (installed 2013-03-29)
Java (installed 2018-08-07)
Time Machine:
Skip System Files: No
Mobile backups:
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB - Disk used: 216.09 GB
Destinations:
D**a [Network] (Last used)
Total size: 2.00 TB
Total number of backups: 236
Oldest backup: 2012-08-13 16:37:09
Last backup: 2018-08-25 16:51:00
Top Processes by CPU:
Process (count) | Source | % of CPU | Location |
kernel_task | Apple | 20 | |
WindowServer | Apple | 9 | |
Spotify Helper (3) | Spotify | 3 | |
sandboxd | Apple | 2 | |
Spotify | ? | 1 | /Applications/Spotify.app |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
Google Chrome Helper (8) | Google, Inc. | 466 MB | |
kernel_task | Apple | 409 MB | |
openssl | Apple | 240 MB | |
Spotify Helper (3) | Spotify | 209 MB | |
Google Chrome | Google, Inc. | 150 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
kernel_task | Apple | 166 MB | 34 MB | |
ocspd | Apple | 27 MB | 396 B | |
Spotify | ? | 3 MB | 139 KB | /Applications/Spotify.app |
mDNSResponder | Apple | 94 KB | 56 KB | |
apsd | Apple | 7 KB | 29 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy (0-100) | Location |
openssl | ? | 15 | |
Google Chrome Helper (8) | Google, Inc. | 3 | |
Google Chrome | Google, Inc. | 1 | |
WindowServer | Apple | 1 | |
Spotify Helper (3) | Spotify | 1 |
Virtual Memory Information:
Available RAM | 960 MB |
Free RAM | 16 MB |
Used RAM | 3.06 GB |
Cached files | 944 MB |
Swap Used | 0 B |
Software Installs (past 30 days):
Name | Version | Install Date |
Java 8 Update 181 | 2018-08-07 | |
Adobe Flash Player | 30.0.0.154 | 2018-08-14 |
Adobe Acrobat DC | 15.007.20033 | 2018-08-16 |
Adobe Acrobat DC (18.011.20055) | 18.011.20055 | 2018-08-16 |
Adobe Acrobat DC (18.011.20058) | 18.011.20058 | 2018-08-16 |
ARMDC Agent Installer | 1.0.0 | 2018-08-17 |
Gatekeeper Configuration Data | 152 | 2018-08-20 |
Open Any File | 1.2.4 | 2018-08-24 |
MRTConfigData | 1.35 | 2018-08-24 |
Clean up:
/Library/LaunchAgents/com.epson.eventmanager.agent.plist
/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager
Executable not found
/Library/LaunchAgents/com.epson.ecrp.launcher.plist
/Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp
Executable not found
Diagnostics Information (past 7 days):
2018-08-25 17:16:09 Last Shutdown Cause: 3 - Hard shutdown
2018-08-25 15:50:00 Preview.app Hang
/Applications/Preview.app
2018-08-25 15:49:59 Spotify.app Hang
/Applications/Spotify.app
2018-08-24 15:31:32 iDVD.app Crash
/Applications/iDVD.app
objc_msgSend() selector name: release |
End of report
You don't need cleaning.
You need more RAM. ElCapitan and later need 6GB or more for appropriately-responsive operation.
Standard RAM: 4 GB Maximum RAM: 16 GB*
Details: 4 GB of RAM pre-installed as two 2 GB modules, no slots free.
*Originally, both the official and actual maximum RAM was 8 GB. However, as confirmed by site sponsor OWC, if running OS X 10.7.5 or higher, updated with the latest EFI, and equipped with proper specification memory modules, this model can support up to 16 GB of RAM.
from:
Its a good thing you have a recent Time Machine backup, because you may need it soon. Run times like 15 minutes correlate with Bad blocks on a rotating Magnetic Hard drive.
When you upgrade your hard drive (which will probably need to be soon) consider installing an SSD drive. Users who do say, "its like getting a whole new computer!"
Thank you for your reply.
I have 2010 mac book pro can I upgrade the ram or should I just get a new macbook pro? I can't really afford to get a new mac book right now I do plan on it hopefully next year.
On that MacBook Pro, you can run mixed sizes. you can replace a 2GB DIMM with a $GB DIMM in the US for about US$40, and 8GB DIMM for about US$80, double those if you decide to replace both. There is a small penalty for not running optimal matched pairs, but it is nothing you will notice.
If that does not quickly clear up those run times (should be more like 4 minutes, not 15 minutes) then you may need drive as well. You can get a comparable-sized SSD for under US$100, a 500GB for around US$150-ish. Less if you decide to live with a slower rotating drive.
Can I take my macbook any place that upgrades mac computers or do I take it to an apple store? I believe I asked one of the techs at an apple store before and they said it's better to just get a new laptop not really worth spending the money to just upgrade my harddrive since my macbook is 8 years old.
The SSD is that something thats gets installed inside my mac or is an SSD card that goes in one of the ports on the outside of the laptop?
Can I take my macbook any place that upgrades mac computers or do I take it to an apple store? I believe I asked one of the techs at an apple store before and they said it's better to just get a new laptop not really worth spending the money to just upgrade my harddrive since my macbook is 8 years old.
The SSD is that something thats gets installed inside my mac or is an SSD card that goes in one of the ports on the outside of the laptop?
Thanks for the information. The SSD is that something thats gets installed inside my mac or is an SSD card that goes in one of the ports on the outside of the laptop?
I have started to delete some stuff that's using up space and my memory ie files, caches etc. but it's such a long process I thought maybe there is a utilitiy that would speed up the process.
The SSD is installed inside your Mac. You could run from an external SSD also but it will not be as fast as one installed internally. The RAM is user accessible.
Omni DiskSweeper is safe. DiskSweeper can give you a more accurate read of disk space than Finder or Storage Tab of About this Mac. Itcan also show you the precise size and location of all your files. It will inventory your disk starting from the files that take up the most space. If you want you can even delete files from OmniDisk Sweeper. But be careful some of the items may be important to your system.
OWC/MacSales has Videos online that show you how to upgrade RAM in your Mac and another than shows how to upgrade to a new drive.
Most users find it simple enough to do them selves, but that is not the issue. Watch the Video for your Mac carefully and see if this is something you would feel comfortable enough doing yourself, or whether you would prefer to pay someone else to do it.
.
It does look simple I will try upgrading it myself. I think this is the answer for me right now instead of buying a new laptop I will buy a new one down the road but for now I think I will just upgrade what I have. Thank you for all your help
thank you for your quick response. I won't. What do you suggest to clean my mac? My mac is running very slow.
thank you. I will try it.
cleanmymac