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MacBook Pro (Early 2015) Reboots after user enters password macOS 10.12.4

MacBook Pro ( early 2015 ) reboots after enter password - YouTube


My macbook pro 2015 never had problems ... I used yesterday... but today when I power on then Reboots after enters password ... I already tried to reset SMC and NVRAM and the problem prevails ...



I tried to start the mac by pressing Shift Key (security mode) but it just does not work .. it's like shift was ignored ..



I already researched the whole google and not a solution



I am a programmer and I have very important projects and I can not lose them ...



(Command + R) in an attempt to create a backup of Macintosh HD image for my external drive but the disk utility does not show me this option



Please, I need help

MacBook Pro (Retina, 13-inch,Early 2015)

Posted on Aug 25, 2018 10:54 PM

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Question marked as Best reply

Posted on Aug 26, 2018 10:35 PM

Thanks for the help but none of the above worked for me.


However, I managed to solve

If you have the same problem I follow these steps:


  1. Download MacOS High Sierra on another Mac ( you need a pen drive or any external usb device )
  2. Open DiskUtility and Erase the device Name: macoshighsierra Format: Mac OS Expanded (Journaling) Scheme: GUID Partition Map
  3. Open Terminal and enter
  4. sudo /Applications/Install\ macOS\ High\ Sierra.app/Contents/Resources/createinstallmedia --volume /Volumes/macoshighsierra --applicationpath /Applications/Install\ macOS\ High\ Sierra.app/ --nointeraction
  5. When the process is completed reboot you mac ...
  6. After Boot song press Option in the keyboard select "MacOs High Sierra". Select you language > Disk Utility > Select MacIntosh HD and Mount with you Password...
  7. Close Disk Utility
  8. Install MacOs High Sierra > Select Macintosh HD > After completing the installation, the Mac will restart without losing its files. 🙂


If your disk is full and MacOs High Sierra can not be installed:


  1. ( Backup for Security ) Launch Disk Utility.. Image > Image of "Macintosh HD" Select you external disc and wait for complete the process...
  2. Close DiskUtility
  3. In top Menu Select Tools > Open Terminal > type rm -rf folder path ( delete large files until you have enough space to install the MacOs High Sierra )
  4. Proceed with the installation 🙂

Similar questions

2 replies
Question marked as Best reply

Aug 26, 2018 10:35 PM in response to Kappy

Thanks for the help but none of the above worked for me.


However, I managed to solve

If you have the same problem I follow these steps:


  1. Download MacOS High Sierra on another Mac ( you need a pen drive or any external usb device )
  2. Open DiskUtility and Erase the device Name: macoshighsierra Format: Mac OS Expanded (Journaling) Scheme: GUID Partition Map
  3. Open Terminal and enter
  4. sudo /Applications/Install\ macOS\ High\ Sierra.app/Contents/Resources/createinstallmedia --volume /Volumes/macoshighsierra --applicationpath /Applications/Install\ macOS\ High\ Sierra.app/ --nointeraction
  5. When the process is completed reboot you mac ...
  6. After Boot song press Option in the keyboard select "MacOs High Sierra". Select you language > Disk Utility > Select MacIntosh HD and Mount with you Password...
  7. Close Disk Utility
  8. Install MacOs High Sierra > Select Macintosh HD > After completing the installation, the Mac will restart without losing its files. 🙂


If your disk is full and MacOs High Sierra can not be installed:


  1. ( Backup for Security ) Launch Disk Utility.. Image > Image of "Macintosh HD" Select you external disc and wait for complete the process...
  2. Close DiskUtility
  3. In top Menu Select Tools > Open Terminal > type rm -rf folder path ( delete large files until you have enough space to install the MacOs High Sierra )
  4. Proceed with the installation 🙂

Aug 25, 2018 10:57 PM in response to DJMatrix-HU3

A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later

You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to back up your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac’s PRAM and NVRAM
  4. Reset the System Management Controller (SMC)
  5. Reset your Startup Disk and Sound preferences.
  6. Start the computer in Safe Mode. Test in safe mode to see if the problem persists, then restart normally. Also, see Use safe mode to isolate issues with your Mac - Apple Support and Playing Safe- what does Safe mode do?.
  7. Use Apple Hardware Test to see if there is any hardware malfunction. How to invoke and interpret the Apple hardware tests - CNET.
  8. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  9. Repair permissions on the Home folder: Resolve issues caused by changing the permissions of items in your home folder.
  10. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  11. Download and install the OS X El Capitan 10.11.6 Combo Update or 10.12.6 Combo Update or Download macOS High Sierra 10.13.6 Combo Update as needed.
  12. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  13. Erase and Install OS X Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
  4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)
  5. Click on the Apply button, then wait for the Done button to activate and click on it.
  6. Quit Disk Utility and return to the Utility Menu.
  7. Select Reinstall OS X and click on the Continue button.

14. If none of the above helps then see How to Downgrade macOS High Sierra and macOS Reversion- How to Downgrade from High Sierra.

15. If you get here without success then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.

MacBook Pro (Early 2015) Reboots after user enters password macOS 10.12.4

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