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Still locked out of Macbook Air

Hello!

I have a new macbook air and so i set it all up last night. However, this morning when trying to access my laptop the password i thought i set up is not letting me in past the first page screen. I reset my password on my phone and this new macbook air is linked to that account so it should update that too, but its still saying its not the correct one. Now im stuck. Can anyone help?

Posted on Aug 29, 2018 4:56 AM

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Posted on Aug 29, 2018 5:06 AM

Hi,

Try to reset your password. Make a note of the new one. Change or reset the password of a macOS user account - Apple Support

You can use your 90-day telephone support to get help too. Contact - Official Apple Support

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Still locked out of Macbook Air

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