Telephone Technical Support for new MacBook Pro

I have purchased a new MacBook Pro, but my Telephone Technical Support is showing expired on coverage portal of apple. Is it ok?

MacBook Pro with Retina display, macOS High Sierra (10.13.4)

Posted on Aug 29, 2018 9:19 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2018 10:10 PM

That is the explanation. Apple starts the warranty period when the product is shipped to the reseller, so it has been there for more than 90 days. It will be easy: you need to contact Apple, explain the situation, and ask if they want you to send them a copy of your purchase receipt. The warranty period will then be adjusted to your actual purchase date.

4 replies
Question marked as Top-ranking reply

Aug 29, 2018 10:10 PM in response to nitish3

That is the explanation. Apple starts the warranty period when the product is shipped to the reseller, so it has been there for more than 90 days. It will be easy: you need to contact Apple, explain the situation, and ask if they want you to send them a copy of your purchase receipt. The warranty period will then be adjusted to your actual purchase date.

Aug 29, 2018 10:18 PM in response to nitish3

I would just call Apple phone support and ask them that question—

Under the original warranty you get 90 days of phone suppport

Apple Complimentary Support


Get phone support for a device that’s out of warranty - Apple Support


Holds true in the USA, Private, second or third party sellers will have there own policies and own in country coverage.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Telephone Technical Support for new MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.