You can try deleting the game, restarting your phone (Restart your iPhone, iPad, or iPod touch - Apple Support) and adding the game back. If that doesn't fix it you will have to contact the game developer.
Please give me some advice
5 replies
You deleted the app, then restarted the phone (very important to restart) the added it back?
Apple did not create the app, and Apple can’t fix it. Only the developer who wrote it can figure out what is wrong with it. If they refuse or pass the buck you are stuck.
I don't understand what you are asking. What is "acc"? What is "hearthstone"?
Acc is account and hearthstone is game
I have already do all of this and nothing..I have speak with them and they insisted that it’s not their fault and that I have to speak with the iOS manufacturer..I don’t know
I can’t login with my acc in hearthstone..it crashes ?why?