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Apple ID is disabled and cannot download or update apps

I have reset my password and updated payment information but when I go into the App store I still cannot download or update apps as it says that my Apple ID has been disabled with no other information. Any help?

iPhone 6s, iOS 11.4.1

Posted on Aug 31, 2018 9:17 PM

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Posted on Sep 1, 2018 6:29 AM

Apple ID is locked or disabled


If you have changed your password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

1 reply
Question marked as Best reply

Sep 1, 2018 6:29 AM in response to noahfromnightcliff

Apple ID is locked or disabled


If you have changed your password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

Apple ID is disabled and cannot download or update apps

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