3rd gen Apple TV log out of amazon prime

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Djw226 Author

Level 1

11 points

3rd gen Apple TV log out of amazon prime

i have a 3rd gen Apple TV and I can’t log in or out of amazon prime. Where can I do that?

Posted on Sep 1, 2018 4:32 AM

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Answer 1

Best reply

Urquhart1244

Community+ 2024

Level 10

139,676 points

Sep 1, 2018 4:45 AM in response to Djw226

Users of the Apple TV (3rd generation) may need to have the software updated to Apple TV Software 7.2.2 to get Amazon Video (Prime Video) included. Settings﹥General﹥Update Software .

Open the ‘app’ and follow the sign in instructions there.

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Answer 2

Djw226 Author

Level 1

11 points

Sep 1, 2018 4:52 AM in response to Urquhart1244

My software is up to date. I have amazon prime I want to log out and change the username in prime. I have a prime account but all the prime videos are not available, which leads me to believe I’m not logged in under my prime account.

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