Why does my camera have a purple/pink flash every time I use it on FaceTime or in general

camera

Posted on Sep 1, 2018 1:44 PM

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1 reply

Sep 2, 2018 4:17 PM in response to Fatimaaisabell2018

Hello Fatimaaisabell2018,

Thank you for using Apple Support Communities! I understand that you're experiencing unexpected behavior when using the camera on your iPhone. It's important that you're able to preserve your memories through photos. I would be happy to help point you towards a resolution.

The following support article provides some troubleshooting steps to try for this issue:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

If you're still experiencing the behavior after trying those steps, some helpful information to know would be: does this happen when taking photos using your FaceTime camera, the rear-facing iSight camera, or both? Is the pink/purple visible in the photo?

Cheers!

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Why does my camera have a purple/pink flash every time I use it on FaceTime or in general

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