No option to turn off two factor authentication

I want to shut off the two factor verification. I looked at the instructions online, and it says to got to appleid.apple.com, and then shut it off under the security section. However, when I try to edit that section, I have no link to shut it off. How do I shut off the two factor verification when it's not given to me as an option?User uploaded file

Posted on Sep 1, 2018 5:28 PM

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Posted on Sep 1, 2018 6:19 PM

The instructions you saw may not have been current. See the following from Two-factor authentication for Apple ID - Apple Support

If you already use two-factor authentication, you can no longer turn it off. Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information. If you recently updated your account, however, you can unenroll for a period of two weeks. Just open your enrollment confirmation email and click the link to return to your previous security settings. Keep in mind, this makes your account less secure and means that you can't use features that require a higher level of security.

53 replies

May 30, 2019 9:14 PM in response to kelfromnyc7

I'm so irritated. My macbook was stolen and I use android for phone and tablet and I can't get my iCloud email because I can't turn on 2fa with my non iOS devices. This is ridiculous and will guarantee I apple loses a loyal 20 year customer. I should be able to set up my iCloud email on any device and change settings from any connected device. F@$%&!!!!!

May 31, 2019 7:41 AM in response to Jmyttri

Jmyttri wrote:

I'm so irritated. My macbook was stolen and I use android for phone and tablet and I can't get my iCloud email because I can't turn on 2fa with my non iOS devices. This is ridiculous and will guarantee I apple loses a loyal 20 year customer. I should be able to set up my iCloud email on any device and change settings from any connected device.

So, I guess that means you didn't set up your Android phone as a trusted number? Or set up some other number (landline, spouse's phone) as a trusted number? You'll need to request account recovery:


Recover your Apple ID when you can’t reset your password - Apple Support


And, once you've done that, be sure to set up some trusted numbers.

Jun 30, 2019 6:23 PM in response to xvh

Thanks Idreas. I really do appreciate the time you and others take to give help on this forum. Unfortunately I did try to put a thread on it, but I was told:


“We’ve removed your post Two factor authentication is a security problembecause it contained either feedback or a feature request that was not constructive”


All I had said is that all the old advice on the Apple two factor authentication (as with the thread above which is the one that tops google on searches) is no longer valid because Apple went and changed the rules and now we can’t opt out of this forsaken two factor nightmare.


Apparently one is not allowed to put a new thread on things if it’s not 100% positive, even if it’s accurate and existing ones re out of date. Amusing and sad. But it reflects the way I increasingly feel about their products. Still love them, but they’re making me harder and harder for me to do so..


Thanks again anyway.

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No option to turn off two factor authentication

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