Can’t find Netflix on Subscribtion

Question

Can’t find Netflix on Subscribtion

hi,

My iTunes and Netflix account has been block because my card was out of date. I have updated my account with a new card. ITunes works with my news card.

problem is with Netflix, which ask me to update my payment via iTunes. When I click “Subscriptions” in the “iTunes & App Store” I can only see my Apple Music Membership, no Netflix.

Please help me, I would like to watch Netflix this evening ;(

Posted on Sep 2, 2018 3:23 PM

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Answer 1

Top-ranking reply

askbarnabas

Level 10

104,009 points

Sep 13, 2018 12:48 PM in response to aurelienfromsantiago

https://support.apple.com/en-us/HT202039

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Answer 2

Sep 13, 2018 11:50 AM in response to askbarnabas

Hi,

I did try on my laptop, ipad, Apple TV. But can;t find it.

Netflix does not appear anywhere, and when on Netflix page when I go to subsciption, they tell me my account is linked to iTine and I have to go to iTunes store/subscribtion. But cannot find annything on subscribtion, except My Family music account.

Very disapointing...

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