The operation couldn’t be completed. (DOErrorDomain error 13.) What should i do?

Question

The operation couldn’t be completed. (DOErrorDomain error 13.) What should i do?

It always show "The operation couldn’t be completed. (DOErrorDomain error 13.)"

every time when i start my MacBook.

and this is my MacBook specification

Thank you!

[Image Edited by Host to Remove Serial Number]

MacBook Pro with Retina display, macOS High Sierra (10.13.6)

Posted on Sep 2, 2018 8:53 PM

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Answer 1

i_rina

Community Specialist

Sep 5, 2018 12:52 PM in response to philharmonique

Phil,

Since the issue returns you may need to backup and reinstall the software on your Mac. The following articles will walk you through how to backup and reinstall the software on your Mac:

How to use Time Machine to back up or restore your Mac - Apple Support
How to reinstall macOS - Apple Support

Take Care.

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Answer 2

Sep 4, 2018 8:59 PM in response to Joseph_S.

Big thanks for your help!! 🙂

i have followed your advice but there's still appear on my mac in normal mode

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Answer 3

Joseph_S.

Community Specialist

Sep 3, 2018 2:40 PM in response to philharmonique

Hello philharmonique,

Thank you for using Apple Support Communities!

I understand from your post that you are receiving the above error when you start up your Mac. In a situation like this starting up in safe mode may help. If you are able to start up in safe mode without receiving the error, check your login items while in safe mode. Disable any items that you do not absolutely need when you start up your Mac. Then restart has normal.

Use safe mode to isolate issues with your Mac - Apple Support

Best Regards.

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The operation couldn’t be completed. (DOErrorDomain error 13.) What should i do?

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