Black screen on 2015 imac 27" retina with loud fan

This question is ask for one of my friends. He got 2015 iMac 27" retina desktop, recently he got the screen replaced, however, when trying to power it on, he can hear the chim sound, but nothing showing on screen, screen is totally black, instead, the fan is very load. He tried to connect it with an external monitor, it is running and OK, but nothing displays on internal screen. He tried to do SMC reset, no help. Can any one advise what's could be wrong here?

Posted on Sep 3, 2018 9:22 PM

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Black screen on 2015 imac 27" retina with loud fan

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