Connecting Canon MX340 to Macbook with High Sierra

Has there been any update to this problem with connecting to the Canon MX340 with High Sierra?

MACBOOK AIR (13-INCH, 2017)

Posted on Sep 4, 2018 6:04 PM

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3 replies

Sep 4, 2018 6:10 PM in response to kathyfromvernon

Canon has not posted a compatible driver for macOS 10.13 High Sierra > https://www.usa.canon.com/internet/portal/us/home/support/details/printers/suppo rt-inkjet-printer/mx-series/pixma-mx340?subtab=downloads-drivers


It states: “There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver."

Sep 24, 2018 9:55 AM in response to httxcwgdbeor

This was my reply from Canon:

Thank you for your E-mail inquiry regarding the PIXMA MX340.

The MX340 is not compatible with Mac OS X 10.13.6 High Sierra. Therefore a driver will not be available.

Please keep in mind that the MX340 stopped selling in 2011.



Should you require further assistance, please feel free to email us or visit our customer support website athttp://www.canon.ca




Sincerely,


Jevon

Technical Support Representative

Customer Information Centre

Canon Canada Inc.

Sep 22, 2018 9:25 PM in response to kathyfromvernon

KathyfromVernon:

Use Launchpad, Get Image, and select your Canon scanner from that list. Canon also claims that the MX series are compatible with Mac OS 10.13 and higher, and that the OS has the ability to access the scanner. Although their website states there is no drivers or software for your detected Mac OS, there are drivers offered. You can call their support line 1-800-652-2666. This is from their website https://www.usa.canon.com/internet/portal/us/home/support/details/printers/suppo rt-inkjet-printer/mx-series/pixma-mx340#…

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Connecting Canon MX340 to Macbook with High Sierra

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