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Apple ID and Password constantly rejected even after resetting both.

I have an iPhone 5s and need to update Apps via App Store which always rejects my ID and password, even after several resets of the same and even though the ID and Passwords are always accepted when on another iPhone , two iPads and an iMac PC on the same account. What do I need to do please to make sure the ID and Password works on my iPhone like it does on the other appliances ?

iMac, iOS 10, Sierra

Posted on Sep 6, 2018 8:51 AM

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Question marked as Best reply

Posted on Sep 6, 2018 10:32 AM

69david,


Hmm, it seems like you are trying to update apps that were downloaded with another Apple ID.


If that is the case, delete the apps, and download them again with your current ID.


If you are still having issues, see this:


Contact Apple Support


Let us know how it turns out.

2 replies

Apple ID and Password constantly rejected even after resetting both.

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