Scrolling sends me back a page....Why?

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Level 1

18 points

Scrolling sends me back a page....Why?

when i scroll after using the back button on any search engine it takes me back a page and won’t let me scroll? When I go back to the main page of what I’m looking at and start to scroll down again it just automatically sends me back to the last page I was on. It’s so frustrating. Is anyone else having this issue?

Posted on Sep 6, 2018 5:05 PM

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Answer 1

chris_g1

Community Specialist

Sep 7, 2018 1:09 PM in response to RayInSedalia

Hello, RayInSedalia!

Thanks for using Apple Support Communities, it's great to have you here. I understand you're having some trouble scrolling when using your iPhone. I'd be glad to help you get this working again.

If you're experiencing this issue in a third-party app, I would recommend using Safari as your web browser to see if it continues to occur there. If this is occurring in Safari, then I would recommend closing Safari and relaunching it. You can follow the steps in How to force an app to close on your iPhone, iPad, or iPod touch .

Once you've given that a try, if the issue persists, go ahead and reboot your iPhone and test it one more time. If you're not sure how to reboot, you can find the steps in the article titled Restart your iPhone, iPad, or iPod touch .

I hope you find this helpful.

Best regards.

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Answer 2

i_rina

Community Specialist

Sep 9, 2018 6:00 AM in response to RayInSedalia

If you're using a screen protector or case on your iPhone, I would recommend taking that off and testing the issue once more. If you're still having trouble, I'd advise that you contact Apple for support and service .

With regard to the phone call issue, check out the steps in the article If the microphones on your iPhone, iPad, and iPod touch aren't working , which should help with most microphone-related issues.

Best regards.

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Answer 3

RayInSedalia Author

Level 1

18 points

Sep 7, 2018 10:02 PM in response to chris_g1

It’s still doing the same thing. Also today when I made a call to another iPhone on speaker the person I was calling didn’t hear me so they hung up. Not sure why that happened.

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Scrolling sends me back a page....Why?

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