Screen Humidity Issues

I had my Apple Desktop computer shipped by container to Malaysia. It was packed for about 3 months.

It works perfectly and has done for 6 months but humidity has obviously built up (during storage)on the rear of the screen and stained it with "water droplet stains" and on really humid days it becomes very noticeable and blurs the screen. This goes away again when the temperatures balance out again but is very annoying.

Is there anything i can do - can a computer repairer clean the back of the screen?

As I said, the computer itself works perfectly but it is an annoying cosmetic thing?

Posted on Sep 7, 2018 9:31 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2018 4:43 PM

First, please confirm which model iMac you have. A picture showing the iMac and the condensation will help. As macraider indicated, the last several generations of iMac and the new iMac Pro have the front glass bonded directly to the LCD. If you have an older model iMac with the removable front glass panel (your message is posted in the iMac Pro discussion forum), then it's possible there is moisture trapped between the glass panel and the LCD. I suggest setting the Energy Saver display preferences to never sleep, then run an app that warms the system up and leave it running for several hours to drive out any residual moisture picked up during the three months of storage. One option is to download the free Heaven VR demo from Unigine and let it run. It will exercise the CPU and GPU and warm up the system.


UNIGINE Benchmarks


If the issue returns then I would investigate whether the relative humidity in Malaysia where your iMac or iMac Pro is located exceeds the Apple specifications. For many of the iMac products the following specs apply:


Relative Humidity: 5% to 95% noncondensing


If the moisture in the are is condensing in your iMac then you may need to investigate purchasing a dehumidifier to bring the humidity level down below 95%.

2 replies
Question marked as Top-ranking reply

Sep 10, 2018 4:43 PM in response to shellybellybuster

First, please confirm which model iMac you have. A picture showing the iMac and the condensation will help. As macraider indicated, the last several generations of iMac and the new iMac Pro have the front glass bonded directly to the LCD. If you have an older model iMac with the removable front glass panel (your message is posted in the iMac Pro discussion forum), then it's possible there is moisture trapped between the glass panel and the LCD. I suggest setting the Energy Saver display preferences to never sleep, then run an app that warms the system up and leave it running for several hours to drive out any residual moisture picked up during the three months of storage. One option is to download the free Heaven VR demo from Unigine and let it run. It will exercise the CPU and GPU and warm up the system.


UNIGINE Benchmarks


If the issue returns then I would investigate whether the relative humidity in Malaysia where your iMac or iMac Pro is located exceeds the Apple specifications. For many of the iMac products the following specs apply:


Relative Humidity: 5% to 95% noncondensing


If the moisture in the are is condensing in your iMac then you may need to investigate purchasing a dehumidifier to bring the humidity level down below 95%.

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Screen Humidity Issues

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