How to fix MacBook Pro with black screen?

I have a MacBook Pro w/touch bar.

I had put my laptop to sleep or lock screen mode and went to do something. Then I came back opened it up and the keyboard and touch bar lit up, but the screen was completely black. I just hit the power button to turn it off and waited a few seconds before turning it back on and now nothing is showing up on it. On the touch bar the esc key shows up and the caps lock turns green.

Posted on Sep 8, 2018 10:50 PM

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Posted on Dec 10, 2018 2:56 PM

I had this issue with a MacBook Pro 15” 2018 just a week old. The escape key was lighting up on Touch Bar, the caps lock was lighting up, the track pad was clickable and the screen would be all black. If I lit a bright light on the screen I could see that it was on but no back light. After trying all possible things I managed to bring the computer back to life by resetting the NVRAM.

  1. Press power button for 10 sec (switch off)
  2. Press power button and immediately press Command + Option + R + P and hold until the apple logo appears and the computer will boot as normal.


Hopefully the helps you as it helped me.

39 replies

Mar 13, 2019 10:57 AM in response to fama2434

I just did a test restart with external monitors connected and the laptop display on (I normally leave it dimmed off). It restarted normally. MAYBE having the screen off at shutdown/restart is "the problem" (actually, I'd say the problem is that a trillion dollar company selling $4k laptops lets users do the beta-testing and diagnostics, but every time I say anything remotely like that my comment gets deleted). I look forward to hearing if this works (or not) for anyone else. FYI, just turning the monitors off at shutdown has NOT worked for me. My MBP display resolution doesn't change when I turn those off, either. Is it possible that the hubs are telling the MBP that monitors are still on? I don't know. Or maybe it's just OS/firmware. Speaking of which, "Power Nap" in System Settings activates a modified sleep mode, so if other suggestions don't work you might try turning that off.

Mar 24, 2019 10:05 AM in response to fama2434

Everyone is very grateful for this fix. What's up with that? If I wanted a crappy computer that needed a reboot several times a week, I would get a PC and save bunches of money. I have rooted through all these boards and found no permanent fix for this, and I am satisfied that there is none. Some have theorized that the cable between the screen and the keyboard has periodic loss of connection, but resetting the smc wouldn't fix a bad cable. It's software and Apple either cannot or will not fix it. Here's my assessment: I am irretrievably doomed to resetting the smc and grungeing about it. I have 8 Apple devices and I run my business off of the MacBook Air. PC is worse, and I will not go back. Woe is me.

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How to fix MacBook Pro with black screen?

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