2019 HONDA RIDGELINE CONSTANT CONNECTION & ITUNES CD LIKE SKIPPING ISSUES ON SONGS

goofy connection issues persist, when playing iTunes from phone to truck songs have an annoying skip in 1st few second of song...

iPhone X, iOS 11.4.1

Posted on Sep 9, 2018 8:33 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2018 3:30 PM

Hi ​RGPHONAGE,

Thanks for reaching out in Apple Support Communities. I understand that you're having trouble with playback from the Music app while your iPhone is connected to your car. I can see why you'd reach out for assistance with this; I'm happy to help. First, I'd suggest that you close the Music app, restart your iPhone, and test playback again: How to force an app to close on your iPhone, iPad, or iPod touch

If the issue persists, I'd recommend following the steps below to troubleshoot the behavior:

If you connect using Bluetooth

  1. Restart your device.
  2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for 5 seconds, then turn Bluetooth back on.
  3. Check your car stereo's user manual for how to pair with a Bluetooth device. Most cars require a phone setup on the car display.
  4. If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.
  5. Update your device.
  6. Install any firmware updates for your car stereo.
  7. If you still can't connect, contact Apple Support.

User uploaded file

If you connect using USB playback

  1. Restart your device and your car.
  2. Make sure that your device is unlocked and on the Home screen.
  3. If possible, try to connect using another cable or USB port. Check your car owner's manual to learn how to connect an Apple device.
  4. Check your charging port for any debris or damage. Make sure that your charging cable is inserted fully into the port.
  5. Update your device.
  6. Install any firmware updates for your car stereo.
  7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support.
If your iPhone, iPad, or iPod doesn't connect to or work in your car


Best Regards.
2 replies
Question marked as Top-ranking reply

Sep 10, 2018 3:30 PM in response to RGPHONAGE

Hi ​RGPHONAGE,

Thanks for reaching out in Apple Support Communities. I understand that you're having trouble with playback from the Music app while your iPhone is connected to your car. I can see why you'd reach out for assistance with this; I'm happy to help. First, I'd suggest that you close the Music app, restart your iPhone, and test playback again: How to force an app to close on your iPhone, iPad, or iPod touch

If the issue persists, I'd recommend following the steps below to troubleshoot the behavior:

If you connect using Bluetooth

  1. Restart your device.
  2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for 5 seconds, then turn Bluetooth back on.
  3. Check your car stereo's user manual for how to pair with a Bluetooth device. Most cars require a phone setup on the car display.
  4. If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.
  5. Update your device.
  6. Install any firmware updates for your car stereo.
  7. If you still can't connect, contact Apple Support.

User uploaded file

If you connect using USB playback

  1. Restart your device and your car.
  2. Make sure that your device is unlocked and on the Home screen.
  3. If possible, try to connect using another cable or USB port. Check your car owner's manual to learn how to connect an Apple device.
  4. Check your charging port for any debris or damage. Make sure that your charging cable is inserted fully into the port.
  5. Update your device.
  6. Install any firmware updates for your car stereo.
  7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support.
If your iPhone, iPad, or iPod doesn't connect to or work in your car


Best Regards.

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2019 HONDA RIDGELINE CONSTANT CONNECTION & ITUNES CD LIKE SKIPPING ISSUES ON SONGS

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