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stuck on setting up account

I have been upgrading to High Sierra. All was going well - did the steps where I gave my administrator password, then 2-step verification, and then it went into setting up the icloud account and has been "stuck" there for several hours. I already have an icloud account. What is it actually doing at this point, and how do I move on? I have few files in my icloud currently.

Posted on Sep 10, 2018 1:27 AM

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Posted on Sep 10, 2018 2:07 AM

Hello harrison from sydney, I'm not worried about the files. But screen is essentially frozen. The window says "iCloud" and under that "Setting up Account..." and the wheel is spinning...and spinning.

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stuck on setting up account

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