I can't install my drivers Requires Administrator or higher level access

Question

I can't install my drivers Requires Administrator or higher level access

I just bought a new HP printer and when I try to install the software, it does the regular asking of Admin name and password. When I enter the needed information, instead of going through with the instalation I get this message:
"The software to be installed requires Administrator or higher level access privileges" Not quite sure what to do.

Zane

Power PC G4 1.42 Ghz, Mac OS X (10.4.8), 512 MB DDR SDRAM 80G HD

Posted on Feb 12, 2007 6:01 PM

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Answer 1

Király

Level 6

10,025 points

Feb 12, 2007 7:43 PM in response to TarzaninChrist

Some software installers won't install from a non-admin account even if you authenticate with the admin password. Palm Desktop is one that frustrated me before I figured it out. Log in to your admin account and try installing it from there, or ask your sys admin to do it.

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Answer 2

Feb 15, 2007 5:42 AM in response to Király

I tried both accounts and niether worked. I even got online and downloaded the same drivers and it did the same thing in both accounts. I called HP to see of they could help with the problem but they told me I should contact apple.

Thank you,

Zane

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Answer 3

Király

Level 6

10,025 points

Feb 15, 2007 7:13 AM in response to TarzaninChrist

Have you tried running Disk Utility to repair permissions yet?

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Answer 4

Feb 16, 2007 6:41 AM in response to Király

Thanks alot, that did the trick. Repaired my permissions and it installed perfectly.
Thank you so much.

Zane

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