How do I fix “email already taken”?

hi I recently bought a iPhone 8+ and it’s telling me to awnser 3 security questions and then i I do that and then it says to make a back up email and whenever I type in email address whatever can be like capital letters whatever it always says “

email already taken “

Posted on Sep 10, 2018 7:02 PM

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Posted on Sep 10, 2018 7:29 PM

email addresses are not case sensitive. Any combinations of Caps and smalls are the same email address.


It is asking you to enter a secondary email address, one that is already established and working and you can use as an alternate. It is NOT expecting you to make up an alternate name on-the-spot.

3 replies

Sep 11, 2018 6:00 AM in response to Tostaedt4

Already taken or unavailable?


If your e-mail address was associated with the ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. You will need to get another e-mail address to use as your Apple ID.

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How do I fix “email already taken”?

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