Previous 1 2 3 4 Next 47 Replies Latest reply: Oct 12, 2007 10:59 AM by plamberti
David P. Level 3 Level 3 (545 points)
Not always but frequently the MacBook restarts when closing the screen. in other words, when I close it it's supposed to just go to sleep but we hear the restart chime and when I open it it's starting up back to the login windows. Not very safe for unsaved items. Its happened a few times this week and a couple of times last night. I have the Black 2 Ghz Core 2 Duo. Anyone know about this? Just wanted to do some research before making the call for service. Only had this for about 2 weeks.

David

2 Ghz MacBook Core 2 Duo, Mac OS X (10.2.x)
  • hawleyrw Level 3 Level 3 (625 points)
    I've got a similar unit, but never had shut down issues when I close the laptop. With not having it too long, you've got 2 options - take it into an Apple, or try and find the issue out yourself. Personally, I'd try and reload the OS from scratch (if you haven't put too much stuff on it), and see if it's still doing it. If it still does it, certainly take it to an Apple store if possible - have one of the genius' look at it.
  • mason mason Level 1 Level 1 (140 points)
    Not always but frequently the MacBook restarts when
    closing the screen. in other words, when I close it
    it's supposed to just go to sleep but we hear the
    restart chime and when I open it it's starting up
    back to the login windows. Not very safe for unsaved
    items. Its happened a few times this week and a
    couple of times last night. I have the Black 2 Ghz
    Core 2 Duo. Anyone know about this? Just wanted to do
    some research before making the call for service.
    Only had this for about 2 weeks.

    David


    YES finally someone who has the same problem i do! When i took it into the apple store i wasnt' able to prove what would happen (of course!) but a few days ago i was able to catch it on tape at the start up. So i plan to take mine in soon. If you take your's in tell me what happens!
  • Joshua Yumibe Level 1 Level 1 (15 points)
    i'm having the same issue with a white macbook core 2 duo. 1gig of ram. do post if post happens when you take them in.
  • David P. Level 3 Level 3 (545 points)
    Sorry for the long absense. I also wanted to mention that I'm getting quite a few Kernel Panics, two yesterday and one a few days ago. The mouse gets stuck for a while, I would try moving the mouse with the mouse track and it wouldn't go anywhere for a while, just frozen then after about 30 seconds it moves. Will try a few things and if I have to will do a reinstall of OS X then call Apple. or I might just call and see what they say. will post updates.

    David
  • Kamran Kazempour Level 1 Level 1 (5 points)
    Having the same issue and I blogged about it here:
    http://kamran.kazempour.ca/blog/2007/03/01/macbook-restarts-when-put-to-sleep/

    I found that the fix was re-seating, mine may have not been in all the way, and I did a 'Archive and Install' just in case.
  • acid:liam Level 1 Level 1 (0 points)
    Also having this problem with my macbook duo core 2 - its really annoying
  • Brinley Level 1 Level 1 (25 points)
    Same problem here too, on my 2GHz white MacBook. It's not been a problem previously (I've had the machine a month or two), but it's happened three or four times today ... but not every time. I think I'm describing the same snag: I close the lid, but when I open it again, rather than seeing what I last left, I see the second boot-up screen and everything has to reload. By second boot-up screen I mean blue background and the grey square in the middle with the Apple logo and a blue progress bar. It's not quite the same as a complete reboot, when the first thing I see is a grey screen with the 'spinning daisy'.

    In reverse order, here are the only significant changes I can think of:

    I installed 2G RAM a couple of weeks ago, seemingly without hitch
    I keep all software patches up-to-date: there was a system-wide Tiger one a few days ago?
    This morning, my machine said that dotMacTranslator needed keychain permission, to which I agreed. I've never seen that before. Googling told me that this is triggered by Mail noticing a new account being set up ... but I've not done that.

    Any more news?

    Thanks

    Brinley


    MacBook   Mac OS X (10.4.9)  
  • sos10 Level 1 Level 1 (0 points)
    Hi, I have the same problem with my black Mac Book.. it worked fine for the first 2 months and then I started to get these restarts...
    I have the standard configuration, no extra ram added.

    Really annoying.
  • Patrick Abuzeni Level 4 Level 4 (2,675 points)
    Simply adding to the number: I am having the same issue too. My MacBook is the white 2GHz Core2Duo with 1 GB 667 MHz. Two Kernel panics so far and two self restarts when I closed the lid. No peripherals and no extras on this box.

    I plan on taking this box in Monday to the Apple Store, I'll hope to able to update you with some news.

    Patrick
  • Sean Foushee Level 2 Level 2 (225 points)
    This just happened to me about 5 minutes ago, of course my first instinct was to jump on the discussions here to see if it was something I did. Really upset me as I had a rather large project I was working on and hadn't saved it in the last ten minutes.
  • Ashley Blaker Level 1 Level 1 (0 points)
    so does anyone have an answer? i don't want to have to be without my computer for any length of time
  • Patrick Abuzeni Level 4 Level 4 (2,675 points)
    Sorry no news from here. I can't be without my laptop either. I went to the Apple Store on Monday as promised and unfortunately without an appointment. As a result they wouldn't see me before several hours later, so I just left without being seen. I did however open a case with Apple via telephone.

    Other new, weird, and unexpected behavior is that I noticed that the BT wireless mighty mouse can and will wake computer and move things around when lid is closed too.

    Patrick
  • Penti Level 1 Level 1 (0 points)
    I've had this issue on at least two of the three Macbooks I've had. Most recently it's happened on my current machine a couple of times, but only since adding an extra Gig of RAM. Whether or not that's the cause I don't know, but this machine was fine for the first 2-3 months before the upgrade (A full hardware test comes up without any faults though, memory or otherwise). I'm going to do exactly what I did before, and call Apple support directly. IF you can manage to get your existing machine next to a replacement, you can copy over the entire HD contents in minutes!
  • GJ545i Level 1 Level 1 (0 points)
    Have the problem here w/ Black Macbook w/ 2GB Ram. It happens randomly but frequently enough -- at least a couple times a week.

    Are there any logging utilities that could be used to help debug these crashes?

    MacBook - Black 2Ghz, 2GB RAM   Mac OS X (10.4.9)  
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