imac mid 2011 running slow

Thank you for your quick response. Here is the log file.

EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-09-11 10:54:43

Download EtreCheck from https://etrecheck.com

Runtime: 13:41

Performance: Poor

Problem: Computer is too slow

Description:

Takes several minutes to open applications and small time the spinning ball comes up and have to force quit the application all together. Setup a new user on my iMac and it took 10 minutes just to run.

Major Issues:

Anything that appears on this list needs immediate attention.

Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Stuck iCloud - This machine has a large number of pending iCloud transfers.

Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Time Machine auto backup disabled - Time Machine auto backups are disabled.

Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (21.5-inch, Mid 2011)

iMac Model: iMac12,1

1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core

12 GB RAM - Upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1333 ok

BANK 1/DIMM0 - 2 GB DDR3 1333 ok

BANK 0/DIMM1 - 4 GB DDR3 1333 ok

BANK 1/DIMM1 - 4 GB DDR3 1333 ok

Video Information:

AMD Radeon HD 6750M - VRAM: 512 MB

iMac 1920 x 1080

Drives:

disk0 - WDC WD5000AAKS-402AA0 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

Mounted Volumes:

disk0s2 - Macintosh HD 499.25 GB (127.09 GB free)

Journaled HFS+

Mount point: /

Network:

Interface en0: Ethernet

Interface en4: iPhone

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 98.82 GB available

iCloud Status: 1163 pending files

System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: Less than an hour

System Load: 2.11 (1 min ago) 1.85 (5 min ago) 1.66 (15 min ago)

Security:

Unsigned Files:

Launchd: ~/Library/LaunchAgents/info.lokiware.attachmenttamer.cleanup.plist

Executable: /bin/sh -c 'm=~/Library/Mail s="$m/Attachment Tamer" b="$m/Bundles/Attachment Tamer.mailbundle" p=info.lokiware.attachmenttamer /bin/[ -L "$b" && rm "$b" /bin/[ ! -e "$b" && { /bin/rm ~/Library/LaunchAgents/$p.*; /bin/rm "$m/.$p".*; /bin/rm -r "$s"; /bin/launchctl remove $p.cleanup; } '

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist

Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOC Generator

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.flipvideo.FlipShare.AutoRun.plist

Executable: /Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.leapfrog.connect.authdaemon.plist

Executable: /Library/PrivilegedHelperTools/com.leapfrog.connect.authdaemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.flipvideo.FlipShareServer.launchd.plist

Executable: /Library/Application Support/Flip Video/FlipShareServer.app/Contents/MacOS/FlipShareServer -exec

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist

Executable: '/Users/***/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' -F -g -n '/Users/***/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' --args -scheduled

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

49 32-bit apps

Kernel Extensions:

/Library/Application Support/Roxio

[Not Loaded] TDIXController.kext (1.6)

/Library/Extensions

[Not Loaded] lgandroid_mdmcontrol.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_mdmdata.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_ndiscontrol.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_ndisdata.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_rndis.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_serial.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_usbbus.kext (Byunghyun Koh, 5.1 - SDK 10.9)

/System/Library/Extensions

[Not Loaded] ZTEUSBCDCACMData_106.kext (ZTEDriver_MacV1.3.0)

[Not Loaded] ZTEUSBMassStorageFilter_106.kext (ZTEDriver_MacV1.3.0)

[Not Loaded] MacOSXCameraDriver.kext (1.0.1)

[Not Loaded] LfEtherConfig.kext (2.0)

[Not Loaded] LfConnectDriver.kext (1.9.8 - SDK 10.8)

[Not Loaded] NovatelWireless3G.kext (v3.0.7 (001))

[Not Loaded] NovatelWirelessFilter.kext (v2.0.6)

[Not Loaded] Option72.kext (2.15.0)

[Not Loaded] OptionHS.kext (3.26.0)

[Not Loaded] OptionMSD.kext (1.21.0)

[Not Loaded] OptionQC.kext (1.11.0)

[Not Loaded] WD1394HPDriver.kext (1.0.11 - SDK 10.4)

[Not Loaded] WD1394_64HPDriver.kext (1.0.1 - SDK 10.6)

[Not Loaded] WDUSBHPDriver.kext (1.0.11)

[Not Loaded] WDUSB_64HPDriver.kext (1.0.0 - SDK 10.6)

[Not Loaded] NMLGEDriver_106.kext (3.2.10)

[Not Loaded] NMSamsungDriver_106.kext (0.0.2)

[Not Loaded] NMSmartplugSCSIDevice_106.kext (1.0.1)

[Not Loaded] NMHuaweiPhonesVTPCDC_106.kext (0.0.2)

/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns

[Not Loaded] NMUSBCDCACMControl_106.kext (3.2.12)

[Not Loaded] NMUSBCDCACMData_106.kext (3.2.12)

/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins

[Not Loaded] NovatelWireless3GData.kext (v3.0.7 (001))

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2018-08-27)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

WDDriveUtilityHelper Application (Western Digital Corporation Branded Products Group - installed 2017-10-10)

(/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc. - installed 2018-08-15)

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

VMware Fusion Start Menu Application (VMware, Inc. - installed 2017-03-22)

(/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)

iTunesHelper Application (Apple - installed 2018-07-16)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (Dropbox, Inc. - installed 2018-08-30)

(/Applications/Dropbox.app)

Backup and Sync Application (Google, Inc. - installed 2018-08-27)

(/Applications/Backup and Sync.app)

LaunchAtLoginHelper SMLoginItem (Mac App Store - installed 2018-08-27)

(/Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app)

Internet Plug-ins:

JavaAppletPlugin: (installed 2017-07-24)

o1dbrowserplugin: (installed 2015-12-15)

Flip4Mac WMV Plugin: (installed 2013-03-21)

AdobeAAMDetect: (installed 2018-08-27)

FlashPlayer-10.6: (installed 2018-08-27)

AdobePDFViewerNPAPI: (installed 2018-08-27)

Silverlight: (installed 2016-05-27)

QuickTime Plugin: (installed 2018-08-19)

Flash Player: (installed 2018-08-27)

PepperFlashPlayer: (installed 2018-08-15)

googletalkbrowserplugin: (installed 2015-12-11)

AdobePDFViewer: (installed 2018-08-27)

SharePointBrowserPlugin: (installed 2017-04-12)

DirectorShockwave: (installed 2011-08-29)

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: (installed 2013-04-26)

Safari Extensions:

3rd Party Preference Panes:

Déjà Vu (installed 2015-04-27)

Flash Player (installed 2018-07-28)

Flip4Mac WMV (installed 2013-03-21)

Java (installed 2017-07-24)

Trusteer Endpoint Protection (installed 2018-08-27)

Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB - Disk used: 372.16 GB

Destinations:

K***********p [Local] (Last used)

Total size: 4.00 TB

Total number of backups: 45

Oldest backup: 2016-08-04 04:41:16

Last backup: 2018-08-31 21:02:40

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Software Installs (past 30 days):

Diagnostics Information (past 7 days):

2018-09-11 10:40:10 System Information.app Hang

/Applications/Utilities/System Information.app

2018-09-06 10:09:50 rapporthelper.app Crash

/Library/Rapport/*/rapporthelper.app

2018-09-05 17:30:45 com.apple.WebKit.WebContent CPU

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

End of report

Here is another Etrecheck report. Do I need to worry about the 32 bit Apps issue? According to report, my performance is good. Hope this solved the problem. Thanks.

EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-09-12 10:40:35

Download EtreCheck from https://etrecheck.com

Runtime: 3:21

Performance: Good

Problem: Computer is too slow

Description:

After removing CleanMyMac, Trusteer, Western Digital and ad blocker software my system is still running slow.

Major Issues:

Anything that appears on this list needs immediate attention.

Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (21.5-inch, Mid 2011)

iMac Model: iMac12,1

1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core

12 GB RAM - Upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1333 ok

BANK 1/DIMM0 - 2 GB DDR3 1333 ok

BANK 0/DIMM1 - 4 GB DDR3 1333 ok

BANK 1/DIMM1 - 4 GB DDR3 1333 ok

Video Information:

AMD Radeon HD 6750M - VRAM: 512 MB

iMac 1920 x 1080

Drives:

disk0 - WDC WD5000AAKS-402AA0 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

Mounted Volumes:

disk0s2 - Macintosh HD 499.25 GB (126.21 GB free)

Journaled HFS+

Mount point: /

Network:

Interface en0: Ethernet

Interface en4: iPhone

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 98.11 GB available

iCloud Status: 3 pending files

System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: About a day

System Load: 1.96 (1 min ago) 1.73 (5 min ago) 1.55 (15 min ago)

Security:

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.leapfrog.connect.authdaemon.plist

Executable: /Library/PrivilegedHelperTools/com.leapfrog.connect.authdaemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.flipvideo.FlipShare.AutoRun.plist

Executable: /Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/info.lokiware.attachmenttamer.cleanup.plist

Executable: /bin/sh -c 'm=~/Library/Mail s="$m/Attachment Tamer" b="$m/Bundles/Attachment Tamer.mailbundle" p=info.lokiware.attachmenttamer /bin/[ -L "$b" && rm "$b" /bin/[ ! -e "$b" && { /bin/rm ~/Library/LaunchAgents/$p.*; /bin/rm "$m/.$p".*; /bin/rm -r "$s"; /bin/launchctl remove $p.cleanup; } '

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist

Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist

Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOC Generator

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.flipvideo.FlipShareServer.launchd.plist

Executable: /Library/Application Support/Flip Video/FlipShareServer.app/Contents/MacOS/FlipShareServer -exec

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

49 32-bit apps

Kernel Extensions:

/Library/Application Support/Roxio

[Not Loaded] TDIXController.kext (1.6)

/Library/Extensions

[Not Loaded] lgandroid_mdmcontrol.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_mdmdata.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_ndiscontrol.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_ndisdata.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_rndis.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_serial.kext (Byunghyun Koh, 5.1 - SDK 10.9)

[Not Loaded] lgandroid_usbbus.kext (Byunghyun Koh, 5.1 - SDK 10.9)

/System/Library/Extensions

[Not Loaded] ZTEUSBCDCACMData_106.kext (ZTEDriver_MacV1.3.0)

[Not Loaded] ZTEUSBMassStorageFilter_106.kext (ZTEDriver_MacV1.3.0)

[Not Loaded] MacOSXCameraDriver.kext (1.0.1)

[Not Loaded] LfEtherConfig.kext (2.0)

[Not Loaded] LfConnectDriver.kext (1.9.8 - SDK 10.8)

[Not Loaded] NovatelWireless3G.kext (v3.0.7 (001))

[Not Loaded] NovatelWirelessFilter.kext (v2.0.6)

[Not Loaded] Option72.kext (2.15.0)

[Not Loaded] OptionHS.kext (3.26.0)

[Not Loaded] OptionMSD.kext (1.21.0)

[Not Loaded] OptionQC.kext (1.11.0)

[Not Loaded] WD1394HPDriver.kext (1.0.11 - SDK 10.4)

[Not Loaded] WD1394_64HPDriver.kext (1.0.1 - SDK 10.6)

[Not Loaded] WDUSBHPDriver.kext (1.0.11)

[Not Loaded] WDUSB_64HPDriver.kext (1.0.0 - SDK 10.6)

[Not Loaded] NMLGEDriver_106.kext (3.2.10)

[Not Loaded] NMSamsungDriver_106.kext (0.0.2)

[Not Loaded] NMSmartplugSCSIDevice_106.kext (1.0.1)

[Not Loaded] NMHuaweiPhonesVTPCDC_106.kext (0.0.2)

/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns

[Not Loaded] NMUSBCDCACMControl_106.kext (3.2.12)

[Not Loaded] NMUSBCDCACMData_106.kext (3.2.12)

/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins

[Not Loaded] NovatelWireless3GData.kext (v3.0.7 (001))

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

AdobeResourceSynchronizer Application (Adobe Systems, Inc. - installed 2018-08-15)

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

VMware Fusion Start Menu Application (VMware, Inc. - installed 2017-03-22)

(/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)

WDSecurityHelper Application (? - installed 2012-08-15)

(/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)

iTunesHelper Application (Apple - installed 2018-07-16)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (Dropbox, Inc. - installed 2018-08-30)

(/Applications/Dropbox.app)

Backup and Sync Application (Google, Inc. - installed 2018-08-27)

(/Applications/Backup and Sync.app)

HP Device Monitor SMLoginItem (? - installed 2016-02-09)

(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Libr ary/LoginItems/HP Device Monitor.app/Contents/Library/LoginItems/HP Device Monitor.app)

HP Product Research SMLoginItem (? - installed 2016-01-31)

(/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Library/LoginItems/HP Product Research.app/Contents/Library/LoginItems/HP Product Research.app)

LaunchAtLoginHelper SMLoginItem (Mac App Store - installed 2018-08-27)

(/Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app)

Internet Plug-ins:

JavaAppletPlugin: (installed 2017-07-24)

o1dbrowserplugin: (installed 2015-12-15)

Flip4Mac WMV Plugin: (installed 2013-03-21)

AdobeAAMDetect: (installed 2018-08-27)

FlashPlayer-10.6: (installed 2018-08-27)

AdobePDFViewerNPAPI: (installed 2018-08-27)

Silverlight: (installed 2016-05-27)

QuickTime Plugin: (installed 2018-08-19)

Flash Player: (installed 2018-08-27)

PepperFlashPlayer: (installed 2018-08-15)

googletalkbrowserplugin: (installed 2015-12-11)

AdobePDFViewer: (installed 2018-08-27)

SharePointBrowserPlugin: (installed 2017-04-12)

DirectorShockwave: (installed 2011-08-29)

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: (installed 2013-04-26)

Safari Extensions:

3rd Party Preference Panes:

Déjà Vu (installed 2015-04-27)

Flash Player (installed 2018-07-28)

Flip4Mac WMV (installed 2013-03-21)

Java (installed 2017-07-24)

Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB - Disk used: 373.04 GB

Destinations:

K***********p [Local] (Last used)

Total size: 4.00 TB

Total number of backups: 45

Oldest backup: 2016-08-04 04:41:16

Last backup: 2018-08-31 21:02:40

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Software Installs (past 30 days):

Diagnostics Information (past 7 days):

2018-09-12 10:33:21 System Preferences.app Crash

/Applications/System Preferences.app

2018-09-11 10:40:10 System Information.app Hang

/Applications/Utilities/System Information.app

2018-09-06 10:09:50 rapporthelper.app Crash

/Library/Rapport/*/rapporthelper.app

2018-09-05 17:30:45 com.apple.WebKit.WebContent CPU

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

End of report

I have uninstalled Western Digital software, but I cannot uninstall WD security. Will this be a problem? Thank you.