Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMac 2017 5k bluetooth and usb doesn't work

I have a problem with my iMac 2017 5k that happens quite often. Suddenly appears on my screen " Connection Lost Mouse " and " Connection Lost keyboard" , and at the same time every usb port on my mac stops working . i cannot plug in a mouse i can not do anything and every time i have to press the power button to shut it down and powered again . after the hard restart everything works perfectly until the next time .. ( that happens every day and sometimes 2-3 times per day )

iMac, macOS High Sierra (10.13.6), 5k 2017

Posted on Sep 11, 2018 2:31 PM

Reply
Question marked as Best reply

Posted on Sep 11, 2018 2:33 PM

See if resetting the SMC helps ...


How to reset the System Management Controller (SMC) on your Mac - Apple Support

2 replies

iMac 2017 5k bluetooth and usb doesn't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.