My Mac is slow and I saw a post on here telling me to run EtreCheck and paste the report. I just did that and need helping in resolving my issue!
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-09-11 14:28:32
Download EtreCheck from https://etrecheck.com
Runtime: 14:28
Performance: Poor
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Battery failure - Your battery is reporting that it needs to be serviced.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Heavy CPU usage - Some processes are using an unusually high amount of CPU.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook (Retina, 12-inch, Early 2015)
MacBook Model: MacBook8,1
1 1.1 GHz Intel Core M (M-5Y31) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
Battery: Health = Service Battery - Cycle count = 491
Video Information:
Intel HD Graphics 5300 - VRAM: 1536 MB
Color LCD 2560 x 1600
Drives:
disk0 - APPLE SSD AP0256H 251.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 5.0 GT/s x4 NVM Express
disk0s1 - EFI (MS-DOS FAT32) [EFI] 314 MB
disk0s2 [Core Storage Container] 250.04 GB
disk1 - U******d (Journaled HFS+) 249.68 GB
disk0s3 - Recovery HD [Recovery] 650 MB
Mounted Volumes:
disk0s1 - EFI [EFI] 314 MB (298 MB free)
MS-DOS FAT32
Mount point: /private/var/tmp/MPF6ABMJ
disk1 - U******d 249.68 GB (210.41 GB free)
Journaled HFS+
Mount point: /
Encrypted
Network:
Interface en2: HUAWEI_MOBILE
Interface usbmodem1410: MT65xx Preloader
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en3: iPhone
Interface en1: Bluetooth PAN
System Software:
macOS Sierra 10.12.6 (16G29)
Time since boot: About 3 hours
System Load: 13.35 (1 min ago) 9.35 (5 min ago) 9.35 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist
Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.ecamm.iglasses3agent.plist
Executable: /Library/Application Support/iGlasses3/iGlasses.app/Contents/MacOS/iGlasses
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.huawei.mbbservice.plist
Executable: /Library/StartupItems/MobileBrServ/mbbservice
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
One 32-bit app
Kernel Extensions:
/Library/Application Support/Viscosity
[Not Loaded] tap.kext (SparkLabs Pty Ltd, 1.2)
/Library/Extensions
[Not Loaded] ExpressVPNSplitTunnel.kext (ExprsVPN LLC, 1.0.2 - SDK 10.12)
System Launch Agents:
| [Not Loaded] | 6 Apple tasks |
| [Loaded] | 172 Apple tasks |
| [Running] | 104 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 41 Apple tasks |
| [Loaded] | 163 Apple tasks |
| [Running] | 113 Apple tasks |
| [Other] | 2 Apple tasks |
Launch Agents:
| [Running] | com.ecamm.iglasses3agent.plist (? fefd0b11 - installed 2018-09-06) |
Launch Daemons:
| [Running] | com.huawei.mbbservice.plist (? d59902d6 - installed 2018-03-08) |
| [Loaded] | com.sparklabs.ViscosityHelper.plist (SparkLabs Pty Ltd - installed 2017-09-30) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-26) |
| [Loaded] | com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-06-09) |
| [Loaded] | com.jdi.ss.SSHelper.plist (SS Protect Limited - installed 2018-03-05) |
User Launch Agents:
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18) |
| [Running] | com.hp.devicemonitor.plist (HP Inc. - installed 2018-09-11) |
| [Running] | com.hp.productresearch.plist (HP Inc. - installed 2018-09-11) |
| [Loaded] | com.skype.skype.shareagent.plist (? 0 - installed 2018-06-17) |
User Login Items:
iTunesHelper Application (? - installed 2018-02-01)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
ExpressVPN Application (ExprsVPN LLC - installed 2017-09-26)
(/Applications/ExpressVPN.app)
HP Product Research SMLoginItem (HP Inc. - installed 2018-08-30)
(/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app)
HP Device Monitor SMLoginItem (HP Inc. - installed 2018-08-30)
(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpe rs/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)
Internet Plug-ins:
FlashPlayer-10.6: (installed 2018-04-25)
QuickTime Plugin: (installed 2018-02-17)
Flash Player: (installed 2018-04-25)
Safari Extensions:
| ExpressVPN for Safari - Mac App Store (installed 2017-09-26) |
3rd Party Preference Panes:
Flash Player (installed 2018-03-26)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| Google Chrome Helper (16) | Google, Inc. | 315 | |
| coreaudiod | Apple | 9 | |
| kernel_task | Apple | 7 | |
| WindowServer | Apple | 6 | |
| Google Chrome | Google, Inc. | 5 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| Google Chrome Helper (17) | Google, Inc. | 1.48 GB | |
| update_dyld_shared_cache | Apple | 827 MB | |
| com.apple.WebKit.WebContent (2) | Apple | 646 MB | |
| kernel_task | Apple | 626 MB | |
| iTunes | ? | 300 MB | /Applications/iTunes.app |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| openvpn | ExprsVPN LLC | 14 MB | 3 MB | |
| mDNSResponder | Apple | 162 KB | 100 KB | |
| netbiosd | Apple | 9 KB | 6 KB | |
| ntpd | Apple | 384 B | 384 B | |
| SystemUIServer | Apple | 0 B | 608 B |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| Google Chrome Helper (17) | Google, Inc. | 67 | |
| update_dyld_shared_cache | Apple | 11 | |
| WindowServer | Apple | 2 | |
| hidd | Apple | 2 | |
| coreaudiod | Apple | 2 |
Virtual Memory Information:
| Available RAM | 1.90 GB |
| Free RAM | 15 MB |
| Used RAM | 6.10 GB |
| Cached files | 1.89 GB |
| Swap Used | 32 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| HP Easy Scan | 1.9.1 | 2018-08-30 |
Diagnostics Information (past 7 days):
2018-09-09 17:19:59 ExpressVPN.app Crash (2 times)
/Applications/ExpressVPN.app
objc[316]: __NSDate object 0x60800000fd00 overreleased while already deallocating; break on objc_overrelease_during_dealloc_error to debug |
2018-09-09 13:38:48 AppleSpell CPU (6 times)
/System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
2018-09-07 04:39:41 WindowServer CPU
/System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/Window Server
End of report
MacBook, Mac is slow