I can not log into podcast connect.

I decided to launch my own podcast. But when I log my Apple ID and password on the site "podcast connect" , the site sends me to the selection page. Then I choose a podcast connection. After that, I'm asked to enter my Apple ID and password again. After the introduction, I get the selection page again. And this happens endlessly on the cycle. I asked my friends to login on this site by them Apple ID. They have the same thing. If anything, my Apple ID passed identification.

Posted on Sep 13, 2018 7:21 AM

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Posted on Sep 13, 2018 8:05 AM

You're not the first in the last couple of days. This appears to be the recurrence of a bug which was going on a few weeks back. Hopefully Apple know about it and are working on it, but you could report it to Podcasts Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page. There isn't really anything else you can do until it's sorted out.

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Question marked as Top-ranking reply

Sep 13, 2018 8:05 AM in response to подкастfromмосква

You're not the first in the last couple of days. This appears to be the recurrence of a bug which was going on a few weeks back. Hopefully Apple know about it and are working on it, but you could report it to Podcasts Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page. There isn't really anything else you can do until it's sorted out.

Sep 14, 2018 2:07 PM in response to подкастfromмосква

Support have asked that you should email them directly at mailto:podcastssupport@apple.com (just click this link). They would like you to supply the following information:

• Approximate date and time the error occurred (including the time zone)

• Full-window screenshots or video illustrating the issue

• Confirmation of the username you are using

• Web browsers that you were able to reproduce the issue in

• Web browser version numbers

• System information (device model and OS version number)

• The URL of the page you are on

• Is this your first time accessing Podcasts Connect?

• What are the RSS feeds and titles to the podcasts that you have submitted before?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can not log into podcast connect.

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