MacBook Pro 15" (2018) Keyboard "t" key repeating issue?

OK, the spacebar thing isn't really a problem. I just realised that if you put double space after a word it automatically adds the period after that word. That's the thing for a more efficient typing, you can to press only one button twice after you end the sentence.

Before this thread descends into a pro/contra Apple battle, I don't believe anyone is here to slag Apple per se. I do not agree that this kind of thing shouldn't occur, period. But I find it somewhat surprising that after 3 iterations of this keyboard, we're still not out of the woods. I think the feeling of these butterfly keys is not bad (and I actually like the fact that it makes noise so you can hear your keystrokes). But it's obvious this keyboard is not yet "done". And given the fact that they can't be replaced that is a deadly combination. If you could switch them out easy I wouldn't lose sleep over it as there will be a new model some day we can put in. But now we're left wondering if our laptops will remain faulty forever. It would be good for Apple to acknowledge the problem, let us know they're working on a solution and guarantee that in the long run we'll have a working keyboard. I don't mind battling through a year or so with this, but it needs to be addressed.

To demonstrate my experience in the most transparent of ways, I will not be correcting any of my keystrokes caused by the aforementioned issue:

This issue was present IMMEDIATELY out of the box on my 15" MacBook Pro (2018). There shouldn't havee been any dust or anything in the keys and theere absolutely wasn't (and hasn't been) any liquid around my MacBook whatsoever. The keys that appear to be affected the most for me are the "t," "e," and Space Bar keys.

At first, I just thought it was happening because I had been used to the older MacBook keyboards and may have been pressing the keys incorrectly. I then thought it might've been happening because I was using a silicone keyboard cover to protect the keys that could've caused interference with the mechanics of each key stroke. As I continued to use the keyboard and even tested it without the cover, I realized the issue wasn't gettting any better and (at ttimes) seemed tto happen far more excessively than usual.

I tried cleaning the keys with canned air, resetting SMC and NVRAM, and even a Full Restore and new user account, but the issue has persisted through all of the attempts to resolve. I finally called Apple and they had me run a system diagnostic which revealed zero issues and now I'm scheduled to head down to the Apple store tomorrow for a possible EFFA Capture. According to my brother (who was a Senior Advisor for Apple until last year), this is rare and is reserved for researching live field issues that will aid in preventing the issue in future manufactured models of the products.

As of now, I won't know what happens next until I go in tomorrow, but I'm hoping for the best. This issue has been extremely annoying so far...

Error Data for this Post:

Double-t's = 4

Double e's = 2

Double Spaces = 9

*Adding a fellow poster's link for quick future reference: https://youtu.be/iyIoTp5vzIs

Rather than deciding it's going to happen again why don't you simply allow Apple to fix it and if a problems arises then you have a warranty.

I'm sure you don't care but my 2018 MBP's keyboard has been 100% perfect and I've used it for months with not a single key problem. If you can't accept many people are having a positive experience then maybe you should move onto something like a Dell or a Lenovo machine. I hear they are 100% perfect.

It’s not exactly simple to move to another device. I’m an iOS programmer and you need a Mac to use Xcode. The experience of coding for iOS is the easiest on a Mac. And besides, being a student it’s not like I can cough up £500 to change laptops because a key is bad. It’s apple who need to be held accountable for a poor design.

"just because you don’t have this issue, it doesn’t mean that it doesn’t exist"

I actually never said that. And because I don't have this issue that invalidates your claim that it's a poor design. That was my point. You have to understand that my posting that my MacBook Pro works great also helps others so things don't appear to be so widespread. You do realize that Apple sells millions of these machines. Forum threads may have at the maximum 100 people complaining with problems, along with 500 more people helping to push those problems around the web even if they don't own the product. It gives false impressions and scares people into not buying.

Just as you feel it's helpful for others to read about negative experiences, it's just as important (if not more) for others to know that not everyone has these problems.

The 2018 MacBooks have not had many reports of the keyboard.

What the heck is going on with this forum? I got email notification that their was another customer with same problems and a helpful tip/software that at least can prevent the double space issue. But when I open it, there is no new message. Is Apple or. someone else deleting all negative comments?

Speaking of this software. It prevents the double space issue. But since dealing with the defect keyboard for a couple of weeks. It now starts that the keys don't recognized at all. I don't think that the software is a long term solution. ;( I tried using the MBP with Windows for a couple of days, but it keeps happening. I can confirm that it happens more offen, when the system is on heavy load, which mine is like permanently. I also always have compressed air on my desk to clean the keyboard twice a day, which most of the time fix it for a couple of minutes.

Same problem here. 2018 15" MBP. After weeks of frustration I finally set up an appt with the local Apple store. Just not sure how long I can go without my only computer. Of course I'm frustrated by this problem, but I'm really shocked that it still exists after 3 years in on this design. I waited on the 2018 model thinking it would be fixed. Joke's on me, I guess.

In case anyone at Apple reads this (or cares) - I have no idea how many (if any) customers you actually lose from this problem, but it certainly creates immense frustration amongst those that have it. Based on what I'm reading, it appears that a replacement keyboard (or top case) won't fix the problem. It also appears that after 3 years there is still no fix. Unshaky helps the double problem, but there's no fix for when a key is missed. That's really unacceptable. Obviously one of (if not the) major reasons people purchase notebook computers is to be able to move them around. A functioning keyboard is a requirement. My machine, which cost well-over $2k, doesn't have one.

I'll leave this here for anyone curious about how I feel about this issue: - https://en.wikipedia.org/wiki/Implied_warranty#Fitness_for_a_particular_purpose

I found a perfect solution to my keyboard issue (t, r, e, p keys repeating): I bought a used 2015 MBP and sent the 2018 MBP in to repair. I just received it back, and now I’m selling it. With the new top case and battery it’s a good buy. I hope the next owner has more luck with it.

For Me the R key keeps repeating ... i am done with this problems.

I cleaned it and it stopped for a day then returned... I am a student using a 3000$ laptop.

Please fix it

Same problem for me! :-(

Still not solved!

Can't understand why no one is talking about this..

mine is a 15-inch MacBook Pro 560X GPU. I think you should go to the store and exchange it.

Thanks! Please let us know if resetting helps as I too think that this is an obvious design flaw.

Same here on my 2018 MacBook pro-- happens with the 'e' and 't' keys.