apple security pop up message on Firefox

Hi @i_rina

Yes I totally understand what you are saying... but that does not actually answer or fix my dilemma... which is that this pop ad keeps recurring and interrupting me when I am browsing or do something online...

I want to "stop" it from continually popping up... not just ignore it when it comes up..

Hope that makes more sense.

Thanks

No everytime I ran Malwarebytes it never found any malware which was really strange?

Ok so let me try this EtreCheck... so once I have installed it... and finally get to the point of selecting what the issue is... I just put all the info of what the problem is in the free text area, is that right?

My MAC is really a mess, that bad is it?

Are you able to advise how I can get it cleaned up and get it working optimally again please @dialabrain

Your wisdom is greatly appreciated, I will review the fire-fox add-ons as you have advised...

Ok here's the report from EtreCheck as below:

EtreCheck version:4.3.6 (4D041)

Report generated:2018-09-17 20:57:51

Download EtreCheck from https://etrecheck.com

Runtime:5:04

Performance:Below Average

Problem:Other problem

Description:

maleware apple ad-pop up

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup- Time Machine backup not found.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Heavy RAM usage- This machine is using a large amount of RAM.

Apps crashing- There have been numerous app crashes.

Clean up- There are orphan files that could be removed.

Unsigned files- There are unsigned software file installed. They appear to be legitimate but should be reviewed.

System modifications- There are a large number of system modifications running in the background.

Low performance- EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown- Your machine shut down abnormally.

Hardware Information:

iMac (27-inch, Mid 2011)

iMac Model: iMac12,2

1 3.1 GHz Intel Core i5 (i5-2400) CPU: 4-core

16 GB RAM -At maximum

BANK 0/DIMM0 - 4 GB DDR3 1333 ok

BANK 1/DIMM0 - 4 GB DDR3 1333 ok

BANK 0/DIMM1 - 4 GB DDR3 1333 ok

BANK 1/DIMM1 - 4 GB DDR3 1333 ok

Video Information:

AMD Radeon HD 6970M - VRAM: 1024 MB

iMac 2560 x 1440

Drives:

disk0 - ST31000528AS 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - S********c (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk1 - Disk Image 24 MB (Disk Image)

External Disk Image

disk1s1 [Partition Map] 32 KB

disk1s2 - Flash Player (HFS+) 24 MB

disk2 - Ext HDD 1021 1.50 TB

External USB

disk4 - Disk Image 24 MB (Disk Image)

External Disk Image

disk4s1 [Partition Map] 32 KB

disk4s2 - Flash Player (HFS+) 24 MB

disk5 - Verbatim Portable USB 3.0 Drive 2.00 TB

External USB 480 Mbit/s

disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk5s2 - E*******N (UFSD_NTFS) 2.00 TB

disk6 - Western Digital Ext HDD 1021 1.50 TB

External USB 480 Mbit/s

disk6s1 - S*******B (MS-DOS FAT32) 1.50 TB

Mounted Volumes:

disk0s2 - S********c 999.35 GB (599.10 GB free)

Journaled HFS+

Mount point: /

disk5s2 - E*******N 2.00 TB (41.11 GB free)

UFSD_NTFS

Mount point: /Volumes/E*******N

disk6s1 - S*******B 1.50 TB (78.84 GB free)

MS-DOS FAT32

Mount point: /Volumes/S*******B

Network:

Interface usbmodemFD1340: ALCATEL 2045

Interface usbmodemFD1342: ALCATEL 2046

Interface en0: Ethernet

Interface en6: iPad

Interface en5: iPhone

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: About 6 days

System Load: 2.46 (1 min ago) 2.39 (5 min ago) 2.22 (15 min ago)

Configuration Files:

/etc/hosts - Count: 17

Security:

Unsigned Files:

Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist

Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist

Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensingV2.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist

Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX/DivX Preferences.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist

Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Converter.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist

Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/net.tunnelblick.tunnelblick.tunnelblickd.plist

Executable: /Applications/Tunnelblick.app/Contents/Resources/tunnelblickd

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

46 32-bit apps

Kernel Extensions:

/Library/Extensions

[Loaded] ufsd_NTFS.kext (Paragon Software GmbH, 15.2.319 - SDK 10.10)

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

Dropbox Application (Dropbox, Inc. - installed 2018-09-12)

(/Applications/Dropbox.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc. - installed 2018-02-24)

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

ExpressVPN Launcher Application (ExprsVPN LLC - installed 2018-08-07)

(/Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app)

uTorrent Application (BitTorrent, Inc - installed 2016-03-18)

(/Applications/uTorrent.app)

Wondershare TunesGo Helper Application (? - installed 2016-01-28)

(~/Library/Application Support/wondershare_TunesGo/Wondershare TunesGo Helper.app)

Internet Plug-ins:

AdobeAAMDetect: (installed 2017-06-08)

FlashPlayer-10.6: (installed 2018-09-12)

QuickTime Plugin: (installed 2018-07-23)

AdobePDFViewerNPAPI: (installed 2018-02-24)

AdobePDFViewer: (installed 2018-02-24)

DivX Web Player: (installed 2018-01-18)

Flash Player: (installed 2018-09-12)

SharePointBrowserPlugin: (installed 2017-04-24)

PepperFlashPlayer: (installed 2018-09-12)

Silverlight: (installed 2016-06-28)

3rd Party Preference Panes:

Flash Player (installed 2018-08-28)

NTFS (installed 2018-04-21)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Software Installs (past 30 days):

Clean up:

~/Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist

/Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh

Executable not found

Diagnostics Information (past 7 days):

2018-09-15 12:49:49 Firefox.app Crash (3 times)

/Users/***/Desktop/*/Firefox.app

2018-09-12 20:03:24 plugin-container.app Crash (8 times)

/Applications/Firefox.app/Contents/MacOS/plugin-container.app

2018-09-11 18:23:54 Last Shutdown Cause: 3 - Hard shutdown

2018-09-10 23:12:39 Finder.app Crash

/System/Library/CoreServices/Finder.app