LACAllen,
Thank you for that reply, but that procedure is completely unacceptable. It is my phone; not my child's, and frankly, I do not remember ever having set the Restrictions Passcode.
But if I did, it was as a result of an Apple prompt that did not explain completely the implications of setting that Passcode. If the full implications of that action were clearly defined I would have created an entry in my encrypted password file to document what the Passcode was.
I cannot afford to wipe the device only to be able to have a functioning backup for when my iPhone Xs arrives.
The financial implications and ethical legal problems of loosing this data is a direct result of Apple's lack of full documentation being available before the fact, i.e., at the time the Passcode was set.
And, that problem is how to preserve important data from my work as an investigator for a law firm without having the data subject to this Passcode so that a fully usable backup can be made of the device to transfer without any Passcode encumbrances to the new iPhone Xs.
As a former U.S. Army intelligence analysts responsible for setting passcodes for the safes in my unit, I understand the importance of security. I have been a serious Mac user since 1990. I'm very familiar with Apple devices and software, but when complete documentation is not available at the time decisions are being made, Apple is responsible for the problem.
As experienced as I am with Apple devices and software, I use my devices and knowledge for the purpose of providing as tools for my business needs, and while I know much more than the average user, I spend my time in the use of my Apple products to provide investigative services to the legal community and graphic design services to my design clients. I do not spend most of my time investigation obtuse and little known features of Apple devices and software or ferreting out feature implications if I have no way of ascertaining in advance their importance for my work activity before the fact.
There was no information presented that indicated that this Restrictions Passcode would have ANY implication for making the Backup Encryption feature inaccessible. There was no information presented that indicated that the restore of data to a new device would impose this passcode to the new device and thus create the same problem of not having full control of my device.
Why would a parental control feature have any implication on my decision to encrypt or not encrypt my backups? Why wasn't the documentation of this implication made known at the time the dialogue page for the Passcode entry was presented? Why isn't the user whopays good money for the device not properly informed by Apple?
