Cannot use iMessage as keeps saying awaiting activation after porting mobile number from Vodafone to Virgin Mobile.

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James192312 Author

Level 1

8 points

Cannot use iMessage as keeps saying awaiting activation after porting mobile number from Vodafone to Virgin Mobile.

Virgin mobile are saying this an issue with Apple and that they cann help. Have tried all the steps and tips on the Apple support page plus on the Virgin website. Have also tried a new sim.

This is issue is very frustrating and making me re-think ever using iPhone or Virgin mobile again.

Posted on Sep 15, 2018 3:18 AM

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Answer 1

Branta_uk

Level 7

32,892 points

Sep 17, 2018 4:08 AM in response to James192312

Did you notice the support doc linked above has a fallback if nothing else works... (link) Contact Apple Support. I recommend the option to have Apple call you back if it is available for you, I usually get a response within a few minutes.

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