I’m getting emails of payment confirmations for stuff i haven’t purchased, is it a scam email?

cant see the money coming out of my account i’m confused as to where these emails are coming from, even the billing isn’t addressed to me. (email from store@appleid.com)User uploaded fileUser uploaded file

Posted on Sep 16, 2018 4:29 PM

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Posted on Sep 16, 2018 4:29 PM

More than likely spam and / or scam.



Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


If you received or acted on a likely phishing message:


If you received a suspicious email, please forward it to reportphishing@apple.com. If you're on a Mac, select the email and choose Forward As Attachment from the Message menu.

If you think you might have entered personal information like a password or credit card info on a scam website, immediately change your Apple ID password.

3 replies
Question marked as Top-ranking reply

Sep 16, 2018 4:29 PM in response to jessfromnorthmead

More than likely spam and / or scam.



Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


If you received or acted on a likely phishing message:


If you received a suspicious email, please forward it to reportphishing@apple.com. If you're on a Mac, select the email and choose Forward As Attachment from the Message menu.

If you think you might have entered personal information like a password or credit card info on a scam website, immediately change your Apple ID password.

Sep 16, 2018 5:29 PM in response to jessfromnorthmead

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Identifying legitimate emails from the iTunes Store

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I’m getting emails of payment confirmations for stuff i haven’t purchased, is it a scam email?

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