Instagram not taking up full screen after iOS 12 update

Click12 wrote:

Does anyone from Apple take any notice of these complaints?

This forum is for users asking other users for help and users giving help to other users when we can. The few Apple representatives here are to keep the forum running and occasionally supply pointers to canned help documents.

If you want to make an official complaint (or praise or just a comment) to Apple, use their official feedback pages:

https://www.apple.com/feedback/

You aren't likely to get any direct response, but we are told that Apple does tabulate comments there, and sometimes those comments make a difference.

I just updated phone and ipad and only on my ipad I have the same issue. Contacted apple and they said its instagram. Sent instagram a message. I hope they fix this issue

Seems to be all apps that are designed for iPhone but run on iPad. Banking apps, IG, etc. Dear Apple, will you change this back to the way it was, pretty please?

Your mind does trick you, it hasn't always been like this. Tapping the arrows in the bottom corner doesn't take it to full screen, just makes it even smaller.

gubennett wrote:

Does Apple ever chime in here, or is this just a sounding board for Apple users? I’d like to hear something official from Apple on the subject.

The Apple Support Communities are user-to-user forums where users ask questions and supply answers to help each other understand and cope with things in the Apple world. Some of those users might be Apple employees, but they are here either as hosts to keep the forums running smoothly (occasionally supplying canned answers) or as users acting on their own behalf. It is not a venue for submitting bug reports and suggestions to Apple; Apple has separate pathways for that. Neither is it a place where Apple responds to bug reports or suggestions.

You can read more about the Support Communities in the official tutorials starting at https://discussions.apple.com/community/tutorials

That page starts as follows (emphasis added):

Welcome to Apple Support Communities

We hope you’ve brought your Apple product questions! We’re here to help you find answers and advice from community members around the world. Get acquainted with the community by reading these simple tutorials.

I just did the update on iPad air 2 and have the same problem

Same problem as well. I have black lines left and right of Instagram images now and the image is obviously narrower.. I never had this problem before the update as it took up fullscreen.

If you your Instagram was displaying at full screen prior to the update it is NOT a problem with the Instagram App. As usual, Apple has screwed up AGAIN and sent us crap. I’ve HAD IT with Apple and these downloads. Who in God’s name is putting together these updates, and better yet, where is their quality control. Surely they have someone test every aspect of the update prior to release, and what effect it will have on iPhones and iPads.

I was very wary of downloading this last update, but my iPad and iPhone seem to run really slow the longer I ignore the updates. The same thing happens to my husband. So I went ahead after backing up everything on my hard drive. now this problem. I’ve been a loyal Apple customer for years, but I’m SERIOUSLY considering changing to an Android when my term is up. Apple brag about their “Genius Bar,” but their geniuses have lost their edge.

I, too, have tried everything that was recommended and the screen remains smaller . I requested help weeks ago it’s no response. It can’t be Apple’s error because it only has become smaller on my iPad but not on my iPhone.

I've got the exact same issue, except under slightly different conditions. I'm on an older iPad 4 32-bit, and was using the previous version of Instagram. On a whim, I decided to update, thinking I'd get better features like hashtag suggestions. Nope -- now my screen is like everyone else on this thread. It's trimmed at the edges, so I don't get beautiful full screen images on my 10" iPad.

What an idiotic "downgrade"! :-(