Level 1

8 points

my apple watch does not update to OS 5

My software update doesn’t not allow me to update to the new watchOS 5. It says “up to date wacthOS 4.3”

Posted on Sep 17, 2018 5:50 PM

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Level 10

166,309 points

Posted on Sep 17, 2018 5:55 PM

Your iPhone must be running iOS 12 in order to update your Apple Watch.

Update your iPhone, iPad, or iPod touch - Apple Support

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6 replies

Top-ranking reply

Level 10

166,309 points

Sep 17, 2018 5:55 PM in response to BenSald

Your iPhone must be running iOS 12 in order to update your Apple Watch.

Update your iPhone, iPad, or iPod touch - Apple Support

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Level 7

32,898 points

Sep 18, 2018 4:13 AM in response to BenSald

Which version of Apple Watch? WatchOS 5 is only available on AW Series 1,2,3,4 but is not supported on the original Apple Watch.

If that doesn't solve the problem and you have deleted any beta profiles, Contact Apple Support for more advice

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Level 1

8 points

Sep 18, 2018 4:08 AM in response to BenSald

Same thing is happening with me. So it looks like it’s due to the beta profile. Even though it’s been deleted for some reason it’s not being detected that ios12 has been downloaded. Can an Apple person please look into this?! I won’t be joining the beta program again!

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Level 1

8 points

Sep 17, 2018 5:57 PM in response to Carolyn Samit

I had the beta 12 and I had the GM and I just canceled the beta profile but I still have the same prob

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Level 1

30 points

Sep 17, 2018 8:55 PM in response to BenSald

If anyone fixes this, please let us know. Annoying!!

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Level 1

30 points

Sep 18, 2018 4:26 AM in response to Branta_uk

how do you see if the Watch is the original or series 1?

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my apple watch does not update to OS 5

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