Need support or solution
Error when update iOS12 from Beta 1 to GM ,
iPad Pro Keyboard "This accessory is not supported by this device"
always show on my screen and difficult to retry to use smart keyboard.
Please give me some advise.
The Apple Help desk just advised to shut down the device (in my case an iPad Pro 9.7) and restart. So far, this seems to have done the trick.
Update your device using iTunes
If you can’t update wirelessly on your iOS device, you can update manually using iTunes on a computer that you trust. If your computer is using Personal Hotspot on the iOS device that you’re updating, connect your computer to a different Wi-Fi or Ethernet network before you update.
If you still have trouble with the iPad Pro keyboard after updating to the full iOS 12 version, I recommend trying the step provided in this help article: Use your Smart Keyboard with iPad Pro - Apple Support
Get help
If your iPad Pro doesn't detect your Smart Keyboard or you see an "Accessory not supported" alert on your iPad Pro, make sure there's no debris or plastic covering on the Smart Connector pins on the keyboard or the Smart Connector on the iPad Pro. Also, try these steps:
- Make sure that your iPad Pro and Smart Keyboard are in the Type position and that you have the latest version of iOS.
- Remove the Smart Keyboard from your iPad Pro.
- Restart your iPad Pro.
- Reconnect the Smart Keyboard.
Thanks and have a wonderful day.
iOS 12 / iPad Pro 9.7 Keyboard "This accessory is not supported by this device"
