How do I approve my phone on another device signed into iCloud?

It just keeps waiting for approval...FROM WHERE? Where do I go to approve it?


I tried to sign into iCloud on my pc as I do not have a mac. I tried to sign in on my son's iPad.


There was nowhere to hit approve.

iPhone X, iOS 12

Posted on Sep 18, 2018 10:32 PM

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Question marked as Top-ranking reply

Posted on May 22, 2019 9:38 AM


This is the most annoying and inane process that Apple has failed to fully address! To fix this issue you just hit cancel, as the "Two-Factor-Authentication" is actually completed/approved! I spent hours linking device after device and following step-by-step instructions in detail until I wasted an additional 25 minutes sitting on hold over the phone while Apple "Geniuses" did their best to try and read from their support cards/help-sheets for better instructions. Their first answer was to hit the bottom link that is titled (Can't Approve This Device?) DO NOT CLICK and/or FOLLOW THIS PROMPT! It'll prompt you to follow steps of deleting encryption on device that will possibly erase iCloud stored photos, files, contacts, etc.

I refused, and stated this made absolutely no sense and I did not feel comfortable doing this at all! And that in doing so, it completely defeated the process of two factor all together as the soul purpose is an extra security feature to protect your info and/or help make third party Apps run correctly on your device such as G-Suite by Gmail etc. If I wanted to erase and not protect my personal photos etc, I wouldn't back them up to iCloud in the first place!


Finally the "Genius" came back with a great suggestion "that made total logical sense." Just hit cancel.' That it was in fact "already approved!" The "Genius" stated once you're done signing in to iCloud/following all steps it's done approving. Just ingnore the prompt and hit cancel.


Unfortunately for the majority of normal thinking individuals, following all steps including the "final" waiting/loading icon that appears for all of us in a never ending loading cycle; prompting us to "APPROVE Two Factor" is very stressful and doesn't make sense why it would do this if it's in fact already done! However we're just suppose to apparently assume that it is in fact actually done and just to hit cancel.


Reason I was given is that the stuck in limbo icon/process is due to (Keychain,) not TWO FACTOR, even though it's labeled ( TWO FACTOR). Also that it's a known issue that they have just failed to fix even though thousands of people if not millions have been extremely inconvenienced. "No Big deal!"


Long story short, hitting cancel to top left of icon box closes it, and it is setup. After doing so, I would recommend going into your iPhone and/or iPad settings and clicking at the top where your name/iCloud/Apple ID settings are, click

Password & Security. Then click under Two-Factor where it says Trusted Phone Numbers and add a secondary trusted number, to your already added number. This will help you down the road if you ever need to receive passcodes/verification codes but are actually unable to access your phone/device. Avoid this headache as much as possible!


Best of luck!

-iRie Vibes Odin

245 replies

Mar 19, 2020 6:47 AM in response to Xiao13579

You sound just like me. Frustration and questions. Why should anything with an apple be this confusing, time consuming, and difficult. I’m like you, however, after leaving it open for a long while, the message did pop up and I was able to log in. Glad you had success too, though I never understood what I did any different than I had previously when I couldn’t log in.

Mar 19, 2020 7:15 AM in response to scrubbtug

you are absolutely right about “ what I did different than I had previously when I couldn’t log in” . That’s why I said “by luck” because I don’t know either, besides the only thing I can think of is might helped is I did the software update right before it finally went through.

maybe Apple is like a person , have his own temper and when he is not happy , he just won’t let you go through 😄.

Mar 26, 2020 5:42 AM in response to YellowRose28

I have this problem. I've signed into iCloud and my iPhone is "waiting for approval"


Where in iCloud do i approve my iPhone? I can see my iPhone on iCloud, but can't figure out how to actually approve the iPhone.


This has been going on since i received a HomePod for xmas.... haven't yet been able to connect my iPhone to it and actually use the thing!!!


Can someone please help?

May 27, 2020 8:05 AM in response to WouldBeNiceIfThisWorked

https://support.apple.com/en-in/HT203783

If iCloud Keychain is corrupted in Mac .


( a ) Use an iPhone and sign in with same Apple ID and password in your Mac .


( b ) In iPhone go to settings , iCloud open keychain and click on advanced two options will be shown reset code and reset iCloud Keychain , click on reset iCloud Keychain .


( c ) A verification code will appear on your mobile number through sms and it will prompt to generate a code , think of code and fill up in the field so keychain will be set up in iPhone , write down this code .


( d ) Come to Mac in system preferences > click on iCloud the box of keychain is unchecked , so tap the keychain box , it will show waiting for approval click on option button , enter the passcode that is generated in iPhone , click on confirm .


( e ) Again in iPhone a pop up will appear showing approve or deny for name of Mac to approve for keychain , click on allow .


( f ) In Mac click on option button enter trusted number an sms will come having a verification code , enter it the trusted number will be saved and visible and finally keychain is set in Mac .


Note : ( a ) clarify are you trying to sign in with same Apple ID and password on iPhone / Mac .

( b ) is there any iCloud Keychain issues .

( c ) when secondary authentication is used and you enable 2FA and before 14 days you click on the link disable the account that appears in IMAP account then also waiting for approval from other device error is shown .


Please , post some screen shots ( hide your mail address ) , this thread is running from months , you or other having their same problems can create new threads , me and other members will try to solve it .

Post the version of iPhone / Macs .



Aug 10, 2020 8:14 PM in response to gail from maine

Having same issue as all of the above users. Spent 87 minutes on phone with Apple Support today. They do not know how to fix this. You replied that one should click "Can't approve this iPhone?" - to "reset protected data" - If this is done, and all of the saved passwords are deleted from the phone, will they be available in the cloud for restoring? If yes, how does one restore all of the passwords? Thank You

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How do I approve my phone on another device signed into iCloud?

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