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Question: iOS12 Timer Bug (with connected Apple Watch)

iOS12 has broken the timer!


In both the lock screen and running standalone, the timer is no longer usable with the Apple Watch (Series 3).


#1 In the lock screen, I press the home button, scroll up from bottom (without unlocking phone), click the timer icon, select a time period and push "Start". When the timer counts down to zero, the alarm starts to play (and the screen on my watch goes to the timer done with the stop and repeat buttons at the bottom) but stops after less than 1 second and everything shuts down (no more alarm, no screen to stop or repeat). Then I have to push the phone start button and scroll up from bottom and click the timer icon all over again.


This is SUPPOSED to work like the above EXCEPT when the timer reaches zero, the alarm should sound on both the phone and the watch until I either push Stop or Repeat on either the phone or the watch.


BROKEN!


#2 If I run the timer NOT in the lock screen (press home, unlock phone, scroll up from bottom, click timer icon, etc), then the timer works better, but the watch is left out of the loop (i.e., when the timer reaches zero, the phone alarm goes off until I click it but there is no alarm on the watch, nothing).


BROKEN!


#3 If I run the timer from the app (ie, NOT from scrolling up from the bottom of the screen, but finding the clock app and starting it from the icon and then etc), it has the same symptoms as #2.


BROKEN!


Anyone know how I can get this to Apple and not just on this community forum?


Thanks,

Owen

iPhone SE, iOS 12

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Sep 20, 2018 6:26 AM in response to IdrisSeabright In response to IdrisSeabright

Nope, that wasn't it. Updated my Apple watch to the latest version and the problem still happens.


NOTE: This is ONLY when using the timer from the lock screen. When using the timer from the clock app, there seems to be no integration with the watch any longer. Not a big deal there (could be seen as a feature - I do like how you can now turn off the alarm without resetting it).


At any rate, the watch integration with the timer from the lock screen is broken for me after this latest update iOS 12, Watch OS 5.0.


Thanks,

Owen

Sep 20, 2018 6:26 AM

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Sep 20, 2018 6:29 AM in response to Owen Mortensen In response to Owen Mortensen

When you access the timer from the Control Center (which is what I think you mean), that's just a shortcut to the Clock app. It doesn't take you to a different place.


What troubleshooting steps have you taken? Sometimes, a simple restart will clear little things up.

Sep 20, 2018 6:29 AM

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Sep 20, 2018 6:35 AM in response to IdrisSeabright In response to IdrisSeabright

It only happens when I access the timer from the Control Center while the phone is locked (i.e., I don't unlock the phone, just push the home button, swipe up to get the control center and then click on the timer icon).


When I access the timer from the clock app, there seems to be no watch integration (at any rate, the watch doesn't vibrate or alarm when the alarm goes off: maybe that's a new setting?)..


I've rebooted both the phone and the watch (and upgraded the watch OS), and the problem persists.


Thanks,

Owen

Sep 20, 2018 6:35 AM

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Sep 21, 2018 4:39 AM in response to IdrisSeabright In response to IdrisSeabright

Yeah. REALLY BAD IDEA! I backed up my phone, TWICE. Tried to restore from backup and iTunes says ALL OF MY Q#(*%&)W(*#^%(*#^%(*W#^% BACKUPS are corrupt! I'm calling BBBBBB-SSSSSS!


Now all of my apps, data, videos, images are GONE! And Apple is less than helpful. After a full day of talking to bots and lower level shills, I finally get escalated to a Sr. tech who tells me that if iTunes says the backups are corrupt, there's nothing they can do.


DO NOT UNDER ANY CIRCUMSTANCES restore you phone as new and expect it to work or to get much of any support or sympathy from Apple if it doesn't work and your phone is virgin again...


What a waste of time

Sep 21, 2018 4:39 AM

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Sep 21, 2018 10:16 AM in response to IdrisSeabright In response to IdrisSeabright

Just really frustrated with iTunes right now.

I've re-set the phone to factory and it still has the problem with the timer.


Apple has opened some sort of ticked on the issue.


Sorry for the stars and hashes...

Sep 21, 2018 10:16 AM

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Question: iOS12 Timer Bug (with connected Apple Watch)