Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My settings says Wi-Fi and our Wi-Fi has a lock and a Wi-Fi icon and a circle with i inside....keeps going off Wi-Fi every 3 mins

My Wi-Fi keeps dropping of every 3 minutes or so why? shows a padlock a Wi-Fi icon and a circle with an i in centre what does that mean?...I have to go and choose a network millions of times.

iPhone 4, iOS 7.0.1

Posted on Sep 20, 2018 3:22 AM

Reply
83 replies

Mar 17, 2020 5:02 PM in response to hannejuul

If it is just your Wi-Fi, and it works on other networks, you’ve got a problem with your router. Have you done any of these troubleshooting steps yet?

Nov 13, 2018 3:59 PM in response to 5katts

I have a similar problem with my 6. We have a 6s & an old iPad2 with no problems. Started with the 11.0.4 update. Currently have IOS 12. Talked to Apple Support for some time, doing all the resets. Doing the Factory Reset brought some signal strength back, but only on 2G band. 5G drops even worse. When I get about 20 feet from the router, it starts to drop out & back, depending on how I hold my phone!

Oct 5, 2019 8:16 AM in response to pmarella

pmarella wrote:

iphone xr wify keeps dropping out

Things to try:

  • Restart your router by removing all power from it for 15-30 seconds
  • While connected go to Settings/Wi-Fi, tap on the i next to the network name, tap Forget this Network, then reconnect
  • Go to Settings/General/Reset - Reset network settings (this will delete all Wi-Fi passwords, but will not result in any data loss. The phone will restart after you tap)

Oct 8, 2019 5:56 AM in response to nikolai128

nikolai128 wrote:

My WiFi help

It's really hard to help you when you haven't described the problem in any detail, so all I can offer is some generic troubleshooting steps. Things to try:

  • Restart your router by removing all power from it for 15-30 seconds
  • While connected go to Settings/Wi-Fi, tap on the i next to the network name, tap Forget this Network, then reconnect
  • Go to Settings/General/Reset - Reset network settings (this will delete all Wi-Fi passwords, but will not result in any data loss. The phone will restart after you tap)




Oct 12, 2018 6:10 AM in response to possum55

I am having the same issue. I go to 'settings' and turn WiFi off, but as sson as I am near a hotspot that I previously used the wifi turns itself on and connects. I use devices in my car that are wifi hotspots but I do not need them all the time, and I use apps on my phone that need the 4g data connection so I can track movement. Why does Apple think I need to connect to a wifi hotspot if its available? I don't want the hassle of deleting all my hotspots, I only want to connect to WiFi when I want to, not when Apple 'thinks' its best.

Aug 29, 2019 10:07 AM in response to possum55

I have a iPhone 6 that is behaving in the same manner, coupled with the problem of periodically having to reestablish the wifi about every 1/2 hour on the iMac and have restarted the wifi each time. I don't know the answer but have submitted the question at "support" but have not had a response. Even sent data from my network to support and received no response. I was sent a wifi booster from my phone service to boost the signal. No out of pocket cost for the unit but data charges will apply. I seem to have fallen into a paradoxical universe that does not support my old equipment. Perhaps I should update each time there is new equipment on the horizon. Need Yang to provide the "dividend" each month!

My settings says Wi-Fi and our Wi-Fi has a lock and a Wi-Fi icon and a circle with i inside....keeps going off Wi-Fi every 3 mins

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.