Keynote crashes when playing presentation
I am helping a friend with a strange keynote issue. He can edit, change, and save a keynote file. But whenever he hits play to run the presentation keynote crashes instantly.
If he runs the presentation on any other computer with the same versions of MacOS and Keynote they can run without any issues. I was unable to find any help with my limited google-fu.
Here is the crash report.
Process: Keynote [983]
Path: /Applications/Keynote.app/Contents/MacOS/Keynote
Identifier: com.apple.iWork.Keynote
Version: 8.2 (5869)
Build Info: Keynote-5869000000000000~2
App Item ID: 409183694
App External ID: 828354302
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Keynote [983]
User ID: 501
Date/Time: 2018-09-20 13:01:53.401 -0600
OS Version: Mac OS X 10.13.1 (17B1003)
Report Version: 12
Bridge OS Version: 3.0 (14Y661)
Anonymous UUID: 8655CCB5-682A-A844-3AF3-E20F9F595165
Sleep/Wake UUID: DE17F1B1-F7AF-4383-8F46-75C372B8DAF5
Time Awake Since Boot: 3800 seconds
Time Since Wake: 2900 seconds
System Integrity Protection: disabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [0]
Application Specific Information:
Crashing on exception: -[TSDMetalLayer setServerSyncEnabled:]: unrecognized selector sent to instance 0x600001878500
MacBook Pro TouchBar and Touch ID, iOS 12
