I recently bought a ne iPhone 8 and updated it to iOS 12. Now I'm trying to setup my contact card, but every time I leave the app and I enter ir again, the info just disappears. What should I do to fix this?
iPhone 8, iOS 12
Delete built-in Apple apps on your iOS 12 or later device or Apple WatchDelete a built-in app from your device
- On your iOS device, touch and hold the app lightly until it jiggles. If the app doesn't jiggle, make sure that you're not pressing too hard.
- Tap on the app, then tap Delete.
- Press the Home button to finish.
If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch.
Restore a built-in app that you deleted
- On your iOS device, go to the App Store.
- Search for the app. Make sure that you use the exact name of the app. Find the correct name of built-in apps.
- Tap
to restore the app.
- Wait for the app to restore, then open it from your Home screen.
If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch.
Delete built-in Apple apps on your iOS 12 or later device or Apple WatchDelete a built-in app from your device
- On your iOS device, touch and hold the app lightly until it jiggles. If the app doesn't jiggle, make sure that you're not pressing too hard.
- Tap on the app, then tap Delete.
- Press the Home button to finish.
If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch.
Restore a built-in app that you deleted
- On your iOS device, go to the App Store.
- Search for the app. Make sure that you use the exact name of the app. Find the correct name of built-in apps.
- Tap
- Wait for the app to restore, then open it from your Home screen.
If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch.
If you can't update or restore your iPhone, iPad, or iPod touch
- Make sure that you're using the latest version of iTunes.
- If iTunes is already open, close it. Connect your device to your computer and open iTunes. If you don't have a computer, borrow one from a friend or go to an Apple Retail Store or Apple Authorized Service Provider for help.
- While your device is connected, force restart it with these steps, but don't release the buttons when you see the Apple logo, wait until the connect to iTunes screen appears:
- On iPhone 8 and later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the connect to iTunes screen.
- On an iPhone 7 or iPhone 7 Plus: Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see connect to iTunes screen.
- On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the connect to iTunes screen.
- When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device. If the download takes more than 15 minutes and your device exits the connect to iTunes screen, let the download finish, then repeat step 3.
- After the Update or Restore completes, set up your device.
Did it. And sorry, but the problem is still going on. Although now the information that should be in the contact card "moves" to a normal contact (except the photo profile), and then the card is completely erased.
UPDATE: Wait, after a short time, the problem seems to be over. Thanks for the support!
Thanks for the reply, and I did everything listed above, from restarting the device to reinstalling the app, and the problem is still there
Why is my contact card info disappearing?
