iOS 12 Bluetooth Uconnect issue

I updated my iPhone 7 to iOS 12, and immediately noticed that there is now a significant lag in song selection when connected to bluetooth in my car's Uconnect head unit. When a new song plays, the song run time is frozen for exactly 30 seconds while the song plays. If I try to toggle next/last track selection using the car's audio controls during this time, nothing happens until the 30 seconds pass, then it changes to the next song. It happens very consistently now with every new song that plays. Also, during some songs it'll do this freeze for 30 seconds where song navigation won't trigger.


Can't overstate how annoying this is. Has anyone else experienced this?


iPhone 7, iOS 12, '16 Charger Uconnect NAV head unit.

iPhone 7, iOS 12

Posted on Sep 20, 2018 7:41 PM

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Posted on Oct 20, 2018 6:02 PM

This issue started for me after I upgraded Uconnect to 17.43.01 on my '15 Grand Cherokee on 10/2. I had iOS 12 on my phone already, and I did not have the delay before the Uconnect update. The delay in the radio controlling the phone usually was 30 seconds, but sometimes would be better. There was no change in behavior with the 12.0.1 iOS update.


I did a hard reset of the phone today (vol up, vol down, then hold the power button), and now the issue is almost gone. I did have one instance of a delay at the beginning of the pairing, but it went away after a song or two. It's possible that a hard reset (not a power off) will help some of you.


It will be interesting to see what iOS 12.1 will bring.

Mat

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Oct 20, 2018 6:02 PM in response to JoMo45

This issue started for me after I upgraded Uconnect to 17.43.01 on my '15 Grand Cherokee on 10/2. I had iOS 12 on my phone already, and I did not have the delay before the Uconnect update. The delay in the radio controlling the phone usually was 30 seconds, but sometimes would be better. There was no change in behavior with the 12.0.1 iOS update.


I did a hard reset of the phone today (vol up, vol down, then hold the power button), and now the issue is almost gone. I did have one instance of a delay at the beginning of the pairing, but it went away after a song or two. It's possible that a hard reset (not a power off) will help some of you.


It will be interesting to see what iOS 12.1 will bring.

Mat

Feb 22, 2019 7:42 AM in response to JoMo45

I’m sorry - I should have been clearer - by Apple Music I mean the main music app as opposed to the online streaming service (which runs through the music app anyway).


My experience is that using the default Apple Music app to play things is connected to this issue. Using Amazon Music, which can both stream, play locally downloaded, and play “radio” style stations, does not suffer from the same issues.


I’m investigating whether there is any chance there will be an upgrade to CarPlay for legacy units (hint: don’t hold your breath), or whether I have to buy an Infotainment unit (third party upgraded Uconnect device costing $1600) or a NavTool Carplay unit (third party add-on device that provides CarPlay support for about $500).

Dec 18, 2018 6:25 AM in response to BRMNTX

Update: Since using the Phone screen for about 5 days now while streaming music through bluetooth from my phone, I haven't had any freezing or delays. As soon as I switch back to the Media screen, after a few song changes it will start to freeze again. Switching back to the phone screen and waiting a few minutes usually resolves the freezing. iOS 12.1.1 / iPhone 6s

Jan 8, 2019 10:23 AM in response to nfolkmann

@nfolkmann


Have you tried:

  1. Tap Media on the screen
  2. Tap on the Phone or Climate icon (i use Phone since it shows the song that's playing at the top)
  3. Wait for music to start
  4. Try changing songs using hands free controls on steering wheel.


For me this has no delay when switching songs. If I go back to media screen, things get delayed again, etc. But I can go back to the Phone icon, wait 1 minute then I can change songs with steering wheel with no delay. Since I shut the vehicle off while listening to Media and on the Phone screen. When I turn the vehicle back the music starts playing automatically and I can control it with steering wheel without delay.

Jan 27, 2019 5:08 AM in response to JoMo45

Same issue with my iphone7 plus and my 2017 Dodge Ram Sport. Issue is related to iOS 12. I’m in Canada and we do not have all the Uconnect wireless features as the US has, so we didn’t get the updates here in Canada. I have to disable Bluetooth on my phone and reconnect to get the controls working again, but it reverts back to the lag/ not responding a few songs later. Fix this Apple!!!

Jan 31, 2019 11:49 AM in response to JoMo45

Sorry it has taken so long to reply back. So I purchased an updated radio from:

https://www.infotainment.com/collections/all/products/2013-2018-ram-1500-2500-3500-8-4-4c-nav-uaq-retrofit-kit.


The first unit that I received was just stuck in a reboot loop after install. They sent me another unit and it worked. Everything is great but one thing, AppleCar Play audio quality. The sound is very flat and dull. I turned up the equalizer settings to compensate, but still does not as good as a Bluetooth connection. I have not experienced any issues advancing tracks or lock ups. I did call Apple and open a case on the Apple CarPlay audio quality. From the forums I read it is an apple issue not auto manufacturers. There are people reporting the same problem across quite a few brands. Otherwise the unit is a great upgrade from my original. The install is not too difficult as long as you can determine how to get the dash apart. I have the full console so it was a little more difficult.

Jul 10, 2019 8:18 AM in response to stevenejb

I installed iOS 13 Public Beta 1 late last week, and I've been running iOS 13 Public Beta 2 since it was made available on Monday. This issue definitely seems to be a lot better, if not fixed completely, now. I've had zero issues with Bluetooth audio in my truck for the last several days. I'm really hoping it stays that way this time, but we'll see how this beta progresses.

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iOS 12 Bluetooth Uconnect issue

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