Why can’t I see individual plan option in apple music subscription even though i’m In individual plan

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Posted on Sep 20, 2018 6:59 PM

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Posted on Sep 21, 2018 12:24 PM

Hi, edel288!

Thanks for stopping by the Apple Support Communities. If I understand your post, you're looking for the individual Apple Music membership option, but don't see it as an option to select. I'm happy to help!

Based on the screen shots you've provided, you signed up for Apple Music with a student membership. The student membership provides a discounted monthly membership price for access to Apple Music, up to 48 months as long as you're attending a participating university.

You do need to validate your student status once per year, as you must actively be enrolled to have a student membership. If you do not validate your student status, your membership automatically rolls to a standard individual plan. It looks like this is what has happened for you, based on what is listed under the "Your Subscription" section. This section includes your current subscriptions, and yours says an Individual Plan for $11.99.

It also looks like you can still validate your student membership if you're still enrolled in university. You would just go back to your subscriptions and tap the "Verify your student status" button. If you're no longer a student, you don't need to do anything to switch to a standard individual plan, as you're already on it.

For more information on the Apple Music student memberships, check out Get an Apple Music Student subscription - Apple Support .

For help managing your Apple Music membership, see the information in Manage your Apple Music subscription - Apple Support .

Happy listening!
1 reply
Question marked as Top-ranking reply

Sep 21, 2018 12:24 PM in response to edel288

Hi, edel288!

Thanks for stopping by the Apple Support Communities. If I understand your post, you're looking for the individual Apple Music membership option, but don't see it as an option to select. I'm happy to help!

Based on the screen shots you've provided, you signed up for Apple Music with a student membership. The student membership provides a discounted monthly membership price for access to Apple Music, up to 48 months as long as you're attending a participating university.

You do need to validate your student status once per year, as you must actively be enrolled to have a student membership. If you do not validate your student status, your membership automatically rolls to a standard individual plan. It looks like this is what has happened for you, based on what is listed under the "Your Subscription" section. This section includes your current subscriptions, and yours says an Individual Plan for $11.99.

It also looks like you can still validate your student membership if you're still enrolled in university. You would just go back to your subscriptions and tap the "Verify your student status" button. If you're no longer a student, you don't need to do anything to switch to a standard individual plan, as you're already on it.

For more information on the Apple Music student memberships, check out Get an Apple Music Student subscription - Apple Support .

For help managing your Apple Music membership, see the information in Manage your Apple Music subscription - Apple Support .

Happy listening!

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Why can’t I see individual plan option in apple music subscription even though i’m In individual plan

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