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Is it costly to remove a virus from your Mac?

My Mac has gotten a virus on it a few weeks back. I don’t use it often so I kind of just turned it off and let it go but I figured I should try to get it removed due to constant pop-ups when going onto Safari.

Posted on Sep 22, 2018 5:27 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2018 5:53 AM

Macs do not get viruses. What you have sounds like a pop-up and can be removed easily.

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).

Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.

If the problem persists then download and run Malwarebytes. There is a free download. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.

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Question marked as Top-ranking reply

Sep 22, 2018 5:53 AM in response to ashleyfromalburtis

Macs do not get viruses. What you have sounds like a pop-up and can be removed easily.

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).

Then go to Safari Preferences > Extensions and check there. If there is an extension delete it.

If the problem persists then download and run Malwarebytes. There is a free download. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.

Is it costly to remove a virus from your Mac?

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