I used to have full bars at my bed with iPhone X, now the Max only has 2. And it has trouble reconnect to the WIFI after airplane mode is turned on with WIFI turned on.
iPhone Xs Max, iOS 12, 64GB
For more empirical Wifi Data you can download the Airport Utility app (no need to actually have an Apple Airport), and follow the following instructions from https://support.apple.com/en-ca/HT203068 to run the scanner utility from your XS and other iOS devices at the same location to get comparative data.
The Wi-Fi scanner in AirPort Utility
Apple’s AirPort Utility includes a Wi-Fi scanner that logs the client’s view of the network. Administrators can use it to validate the client’s view of the network at a specific location.
For accurate results, use the Wi-Fi scanner on a dedicated device that’s the same model as the iOS client.
On your iOS device, go to Settings > AirPort Utility to turn on the Wi-Fi scanner.
Next, open Airport Utility and tap Wi-Fi Scan.
By default, Wi-Fi Scanner runs continuously. Use the slider to set a scan duration of up to 60 seconds.
To start the scan, tap Scan. AirPort Utility lists all the SSIDs that it finds. This includes hidden networks, which appear as "Network name unavailable."
The AirPort Utility scans all available bands at four-second intervals. Enterprise networks that have multiple access points are grouped by BSSID. The scanner shows information about:
To view a trace log of the scan results for an SSID and BSSID, tap the SSID:
The trace log shows the date and time of the scan, along with the channel and RSSI.
After the scan completes, you can share the results. Just tap the share icon (
), then choose one of these options:
AirPort Utility sends the results as a comma-separated list:
SSID, BSS, RSSI, Channel, time
"ACES", "18:64:72
3:E9:40", "-57", "11", "12:02:03 PM"
"Cuba", "F8:1EF:F9:56:BC", "-53", "149", "12:02:03 PM"
"ACES", "18:64:723:E9:50", "-63", "149", "12:02:03 PM"
"Cuba", "F8:1EF:F9:56:BB", "-69", "11", "12:02:03 PM"
"ACES", "18:64:723:E9:40", "-67", "11", "12:02:07 PM"
The first line is a column header that shows the SSID, BSS, RSSI, Channel, and date fields. To analyze or chart the results, import the list into a spreadsheet or other tool.
But you shouldn't have restored your backup. The problem seems to be people's backup.
I’m toggling airplane mode a few times a day to “Reset” my iPhone XS Max’s wireless.
Apparently someone also says to do a full restore new device via iTunes and it fixes everything not sure how that works but ok
Good talk with apple support. Definitely a known widespread issue.
Taking these phones back and having them reactivate my 8pluses for now.
In my case at 5 ghz sometime internet connection is lost, but when I switch to 2.4 ghz all is working fine.
Yes. Same here. I’ve been testing for 2 weeks. My old X gets 225 down and 65 up. 4 floors down in a basement. 5ghz router. XS gets exactly half 105-110 down and about 32 up. Then dropped my wi
It specifically says resolves an issue that could cause a device to rejoin a 2.4 network instead of a 5GHz.
Yeah lots of rumors and forums mentioned that the 4th beta clears up the signal issues. Again, it could be 50/50 but it’s all we have to depend on right now. Mac rumors mentions that.
Verizon carrier iPhones 10S and 10S Max are using the A1865 Qualcomm Modem vs A1901 Intel Modem. Does anyone have the 5GHz wifi issue using Verizon. My 10S issue was fixed with 12.01
n45 wrote:
What is the best number for Apple to call on this subject?
This is a real issue.
My network has been split for years. My XS Max switches to the 2.4 network or LTE and is slower in the fringe areas of my house where other phones stay on the 5ghz network.
Same here on my XS (not Max). My X connected to 5ghz all the time, but even right next to my access point, the phone is kicking over to 2.4ghz. I suspect I'm going to have a tough time when I go to the office tomorrow and we have a 5ghz only network.
Thanks but I'm familiar enough with networking to troubleshoot beyond that. I've tried all sorts of router options, but it's pretty clear there's some issue with the Xs because in the exact same conditions using the exact same router settings, the iPhone8 gets on average double the speed no matter where I'm at. It sounds like I'm not alone.
Doing some more testing, I found that I can actually force a speed drop of 2x to 3x in the Xs if I put my hand behind the phone. I had my phone propped up in one place and soon as I put my hand behind it the speed dropped about 2x. Take my hand away away, it goes back up. I was able to do this repeatedly and consistently. So it's more evidence that this is some sort of antenna/interference issue with the Xs. Antenna-gate repeat?
Also, fyi, that page has a section about enabling 802.11 n/ac on 2.4ghz and as far as I know, ac is only 5ghz...
Wow i'm having the exact same problem. I hope they will fix this soon. I can't even browse on my phone because I have low wifi signal and low patience. I have an ipad and ipod and macbook right next to me and I am sitting right next to my router, yet my iphone xs max does not have full wifi strength and is super slow. Usually, I have all 4 service bars in my house and now i have 1-2. I still haven't seen three bars since I've had the phone. This is frustrating and this phone cost way too much to have these issues.
Same here, I have had an iPhone X before upgrading the Xs Max this past week and I have had significant degradation in both WiFi and Data speeds over T-Mobile. I can't figure out if its hardware related or the fact that there may be iOS software issues that hopefully Apple can fix.
I have dropped reception/signal now in places where I had no issues on the iPhone X.
iPhone XS Max Weak 5GHz WIFI Reception
