iPhone XS Max Weak 5GHz WIFI Reception

I used to have full bars at my bed with iPhone X, now the Max only has 2. And it has trouble reconnect to the WIFI after airplane mode is turned on with WIFI turned on.

iPhone Xs Max, iOS 12, 64GB

Posted on Sep 22, 2018 9:53 AM

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Question marked as Top-ranking reply

Posted on Sep 28, 2018 6:19 PM

For more empirical Wifi Data you can download the Airport Utility app (no need to actually have an Apple Airport), and follow the following instructions from https://support.apple.com/en-ca/HT203068 to run the scanner utility from your XS and other iOS devices at the same location to get comparative data.
The Wi-Fi scanner in AirPort Utility
Apple’s AirPort Utility includes a Wi-Fi scanner that logs the client’s view of the network. Administrators can use it to validate the client’s view of the network at a specific location.
For accurate results, use the Wi-Fi scanner on a dedicated device that’s the same model as the iOS client.
On your iOS device, go to Settings > AirPort Utility to turn on the Wi-Fi scanner.
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Next, open Airport Utility and tap Wi-Fi Scan.
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By default, Wi-Fi Scanner runs continuously. Use the slider to set a scan duration of up to 60 seconds.
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To start the scan, tap Scan. AirPort Utility lists all the SSIDs that it finds. This includes hidden networks, which appear as "Network name unavailable."
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The AirPort Utility scans all available bands at four-second intervals. Enterprise networks that have multiple access points are grouped by BSSID. The scanner shows information about:

  • SSID
  • BSSID
  • Last RSSI
  • Channel
  • Last Time Found

To view a trace log of the scan results for an SSID and BSSID, tap the SSID:
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The trace log shows the date and time of the scan, along with the channel and RSSI.
After the scan completes, you can share the results. Just tap the share icon (User uploaded file), then choose one of these options:

  • AirDrop
  • Message
  • Mail
  • Copy

AirPort Utility sends the results as a comma-separated list:
SSID, BSS, RSSI, Channel, time
"ACES", "18:64:72User uploaded file3:E9:40", "-57", "11", "12:02:03 PM"
"Cuba", "F8:1EUser uploaded fileF:F9:56:BC", "-53", "149", "12:02:03 PM"
"ACES", "18:64:72User uploaded file3:E9:50", "-63", "149", "12:02:03 PM"
"Cuba", "F8:1EUser uploaded fileF:F9:56:BB", "-69", "11", "12:02:03 PM"
"ACES", "18:64:72User uploaded file3:E9:40", "-67", "11", "12:02:07 PM"
The first line is a column header that shows the SSID, BSS, RSSI, Channel, and date fields. To analyze or chart the results, import the list into a spreadsheet or other tool.

744 replies

Sep 24, 2018 9:05 AM in response to henryhuang24

Just adding my iPhone XS Max to the list. iPhone X in the same room getting much faster speeds on Wi-Fi and both on AT&T. On the XS Max, some web pages in Safari don’t even START to load for maybe 10-15+ seconds, and then once the page does start to load, it still takes longer than it should.

I was thinking it was an issue with some leftover junk in the backup from the X to the XS Max, but I’m not seeing any change after restoring and setting up as new. I even made sure to “forget” the XS Max in my router’s admin settings and in the xfinity iOS app. So it’d be truly like a new phone connecting for the 1st time when setting up as new. This is either a software issue that a 12.0.1 release could hopefully fix, or a hardware issue (yikes).

Sep 24, 2018 2:25 PM in response to MidwayFlux

My iPhone XS Max has yet to connect to my Xfinity router’s 5GHz network, only the 2.4GHz network. Same SSID for both networks. I shouldn’t have to block a MAC address on my 2.4GHz network router settings to force my iPhone to connect to the faster 5GHz connection. As far as my AT&T connection goes, I was getting 4-5 bars on my iPhone X, and now I’m lucky if I stay connected with 1 bar. But, from what I’m reading, folks that have reset network settings have had luck connecting to their 5GHz SSID connection, although it drops after an hour to 6 hours later.. That could mean a software fix? Maybe? Hopefully?

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iPhone XS Max Weak 5GHz WIFI Reception

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