Complications-Apple Watch Series 4

Just got my new Apple Watch Series 4. According to the Apple Watch app it is running Watch OS5.


I cannot seem to get certain complications on my watch faces. Starbucks and Fantastical are two in particular I want on the face. I’ve tried using the Infograph face (the one on the commercial) as well as the Infograph Modular face. The Infograph Modular was the face I used on my previous Apple Watch and both of those complications worked fine. Has anyone else had this issue? Am I doing something wrong here?


Watch is running OS5 and my iPhone X is running iOS12. There are no updates for either app showing in the App Store either.


Thanks!

Posted on Sep 23, 2018 2:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2018 8:13 AM

There are quite a few older complications which are not (yet?) available for the two new faces (Infograph and Infograph Modular. Amazingly, some of the missing complications are 1st party Apple complications, not 3rd party developer complications.


Some folks over in this thread: ( Re: Infographic face missing Mail and Messages complcation ) are pretty upset about it, particularly the missing messages complication with the new messages counter, the phone complication, the email complication, the home complication, etc.


Those who are annoyed that they cannot use their favorite complications on the new faces have been submitting their feedback to Apple via this form: https://www.apple.com/feedback/watch.html. Why not add your voice to theirs?


[Edited by Host]
5 replies
Question marked as Top-ranking reply

Oct 18, 2018 8:13 AM in response to Adamh305

There are quite a few older complications which are not (yet?) available for the two new faces (Infograph and Infograph Modular. Amazingly, some of the missing complications are 1st party Apple complications, not 3rd party developer complications.


Some folks over in this thread: ( Re: Infographic face missing Mail and Messages complcation ) are pretty upset about it, particularly the missing messages complication with the new messages counter, the phone complication, the email complication, the home complication, etc.


Those who are annoyed that they cannot use their favorite complications on the new faces have been submitting their feedback to Apple via this form: https://www.apple.com/feedback/watch.html. Why not add your voice to theirs?


[Edited by Host]

Sep 23, 2018 2:56 PM in response to Adamh305

I’m sure you didn’t use Infograph ornInfograph Modular on your previous phone, because they were only introduced 10 days ago with Series 4, and they are exclusive to Series 4. Earlier series can’t support Infograph so I’m guessing you were using the regular Modular face. This is still available in WatchOS 5 so it might still support your other complications. Otherwise keep your eye on App Store for updates on your apps which might take a while to get submitted and released after vetting.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Complications-Apple Watch Series 4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.