Bluetooth not working on IPhone XS

Follow the tips here:

If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

I believe both iOS 11 and iOS 12 supported Bluetooth 5.0, but that doesn't mean there isn't a new incompatibility.

iPhone XS | 512 | Gold arrived on the 21st as promised. Embattling the same issue, immensely frustrating oversight! There’s gotta be a fix soon, several job related apps will not work without Bluetooth additional to being safe/hands free.

@rbrylawski -> I already did that more than once. Also tried "ignore this device" and so on, but didn't fix the problem. I have resetted my network settings completely now, but I don't think that this helps, cause it's a brand new iPhone and I didn't restore a backup.

Thanks. I’ve done all that plus every other troubleshooting step I can think of to include, setting up my phone as brand new and wiping my car’s memory.

I’ve also hard reset the phone, reset network settings, erased Bluetooth settings of both the phone and the car, and checked to make sure there are no stereo firmware updates for the car.

Upgraded my 7+ and had no issues. Switched to the XS Max and having Bluetooth issues. Device connects/pairs without issue. Problem is that when making and receiving calls via car Bluetooth, the other person cannot hear me. Also, when listening to iTunes audio in the car via Bluetooth, the music keeps pausing after 10 seconds and I have to keep hitting play on the phone to get it going again.

Bought the Iphone XS Max (256Gb) yesterday, trying to pair my devices, nothing works. Bluetooth on this phone won't discover my devices. This is really frustrating. Tried troubleshooting, restarting all the devices and still the discovery won't work.

Any solution for this problem ???

Apple isn't here and won't respond to you. This is a user to user only forum, hosted by Apple.

If you want to let Apple know you have an issue, provide feedback via this link: Feedback - iPhone - Apple

alickfrombladenboro wrote:

Yes, and I’m beyond disgusted!!!! This should not be happening!!! Apple should have been had this under control!!! I have the xs max iPhone 512 gb and to not be able to pair my watch is sickening!!!

You don't say what you've done to try to pair your watch with your phone? Did you for example do what was suggested in this support article? One of the most overlooked pairing issues with Apple Watch is not unpairing from the previous watch before trying to pair with a new phone.

Switch your Apple Watch to a new iPhone - Apple Support

Make an appointment with the Genius Bar at your local Apple Store.

They have Bluetooth devices there, so if you can’t connect there it’s your phone, if you can it’s your Bluetooth device.

Genius Bar Reservation and Apple Support Options - Apple

Have you paired the Bluetooth device to your phone? No BT device can connect until after it is paired. See this Apple support link-->Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch - Apple Support

I don't see hundreds. That's the number that were interested in the subject, not necessarily the number with the problem. But even assuming hundreds (500?), that's a drop in the bucket of the 100 million sold. And most likely they don't even all have the same problem.

No matter what problem you have, with over 2.2 billion iPhones sold it is just about guaranteed that someone else has the same problem. Knowing that is useless information. And when there is a real problem people do post about it (not just click "I have the same question") as illustrated in this old thread from 7 years ago:

That's almost 13 thousand posts at a time when there were only 100 million phones in use. And that problem affected about 5 million of them. So the very small number of users showing an interest in this current subject demonstrates how rare it is. To get Apple's attention you need to either contact Apple Support using the link at the top of this page or by making a genius bar reservation and demonstrating it to an Apple tech. Those are the sources that Apple uses to identify repeatable problems.

Same for me ... iPhone XS, iOS 12 ... bluetooth connection works initially but apps which are made for managing the bluetooth devices have problems finding the earbuds and a bose speaker. (worked without any problem on iPhone 8 Plus with iOS 12 Beta and final release)

Please fix this issue a.s.a.p

For all of you having a Bluetooth issue, you may need to put your devices themselves in pairing mode to pair with the new phone. Some devices are discoverable without the need to be in pairing mode, but most need to be re-paired with a new device.

royalbaer wrote:

@rbrylawski -> I already did that more than once. Also tried "ignore this device" and so on, but didn't fix the problem. I have resetted my network settings completely now, but I don't think that this helps, cause it's a brand new iPhone and I didn't restore a backup.

If your new phone is having this issue, schedule an appointment at your Apple Store Genius Bar and have them test the Bluetooth receiver. My new XS Max paired perfectly out of the box with my Bluetooth devices.

The phone and the music player are two different "Bluetooth devices" as seen by most systems.

For example, most cars will ask if you want to pair just the phone or the phone and Bluetooth audio.

If your device is one that handles both via Bluetooth, check your device manual to see if you need to pair both.