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Bluetooth not working on IPhone XS

I just upgraded to the new iPhone XS, and the Bluetooth on my phone won't discover my devices, including a Fitbit and a portable speaker. I've tried all the troubleshooting for previous problems related to Bluetooth issues listed for the IPhone X and IPhone 8 via Apple--ie, restarting the Bluetooth on the phone, restarting all the devices, resetting network settings, making sure my Bluetooth devices are discoverable, etc. Are others having this problem? Is there a solution I am missing?

iPhone Xs, iOS 12

Posted on Sep 23, 2018 4:35 PM

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Question marked as Best reply

Posted on Sep 25, 2018 4:10 AM

Follow the tips here:


If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support


I believe both iOS 11 and iOS 12 supported Bluetooth 5.0, but that doesn't mean there isn't a new incompatibility.

164 replies

Sep 29, 2018 7:15 AM in response to holly34

I am having the same issue with my XS 256GB, it won't remember my car for it's blue tooth connection, I have to repair and set it up every time I want to use it in my car, my previous phone (iPhone 8 Plus) didn't have this issue, I also noticed this morning that the XS fails to notice some blue tooth devices completely. Hope this is something that gets fixed in a patch later, consider that enormous price tag this time around.

Oct 3, 2018 7:45 AM in response to holly34

I’ve been having the same issues. My bluetooth has been saying “unavailable”. I preordered the phone and got it the day it came out. It worked the first day, but after that first day, the Bluetooth has said “unavailable”. Went to the Apple store last Thursday, they said it was a problem with the phone, switched it out with a brand new phone. That phone worked from Thursday til Monday, then the Bluetooth on this phone says the same thing, “unavailable”. Pretty aggravating.

Oct 6, 2018 9:23 AM in response to holly34

I have the same Problem.

Bluetooth doesnt work correctly with my IPhone XS 256 GB and my Apple Watch Series 3. it seems to be connected for some seconds, than it disconnects. Settings Page tells me that my iPhone is connected, than some Moments later it changes to disconnected. My watch says everytime that there is in Connection to my IPhone.

My Mazda and some more BLuetooth Devices can‘t be found on my iPhone in the bluetooth Settings.

Oct 10, 2018 4:59 AM in response to holly34

Having same issue with iPhone XS max and the stereo (non-navigation unit) in my 2015 Subaru WRX. Previously, I had a iPhone 7 Plus which the pairing worked fine. I also upgraded the iPhone 7 Plus to iOS 12 and the pairing was still working fine.


I received the iPhone XS Max, set it up using iCloud backup but was unable to pair with my stereo system. I reset the stereo system bluetooth settings and re-paired my phone through bluetooth but that did not solve the issue as well. I've tried forgetting my car stereo in the iPhone bluetooth settings while also restarting the phone but that was unable to solve the issue.

Oct 15, 2018 12:27 PM in response to Opd007

I am having the same issue. I picked up the Iphone X S Max about a week ago. Before upgrading I had the iPhone 8 plus; which worked great with all my Bluetooth devices. Now, my Bluetooth connects drops after about 1 min to 1 min and 45 sec. I have tried all the trouble shooting steps and replaced the phone yesterday (Oct. 14, 2018). I am still having the same issue. Today (Oct. 15, 2018) I asked a friend that has the 7 plus to connect to my radio; his phone has done the same thing. I truly believe it is a software issue.

Oct 16, 2018 12:05 AM in response to holly34

I have an iPhone Xs Max and it is not connecting to my Montblanc Summit watch. When I tried to unpair and Re pair it, it discover it, but after clicking the “pair” button, it becomes unavailale (with the the updated wear OS). It was working fine previously with my iPhone 6+ with iOS 11.4]. I also have problems using the Bluetooth connection to play music from my phone in my car (Porsche cayenne 2012) it disconnects spontaneously. I was hoping things will be fixed with iOS 12.0.1, but it still not working ! frustratingly.

Oct 23, 2018 12:17 PM in response to holly34

I just got off an hour long phone call with apple support, there is a work-around that helped with the connection with my car, that you could give a try (it didn't help with connection to portable blue-tooth speakers). Go into your settings, general, and finally about; there will be a selection at the top of that settings screen with "Name", change the name of your iPhone, that seemed to work for me. Support said that they think this issue will be corrected with iOS 12.1, as 12.0.1 didn't really help.

Oct 23, 2018 6:39 PM in response to holly34

I’ve also been having some Bluetooth problems with the iPhone XS to the point where I may be returning it. I’ve paired the phone to my car and it works when I first pair it but the next day, the Bluetooth fails to work with my car unless I delete it from both my car and the phone and then repair it. I know it’s the phone and not my car because my previous iPhone 7 Plus worked without any problems. For a phone with the price point that the iPhone XS has, there is no reason for it to be having as many issues as have been reported.

Bluetooth not working on IPhone XS

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