Bluetooth not working on IPhone XS

I just upgraded to the new iPhone XS, and the Bluetooth on my phone won't discover my devices, including a Fitbit and a portable speaker. I've tried all the troubleshooting for previous problems related to Bluetooth issues listed for the IPhone X and IPhone 8 via Apple--ie, restarting the Bluetooth on the phone, restarting all the devices, resetting network settings, making sure my Bluetooth devices are discoverable, etc. Are others having this problem? Is there a solution I am missing?

iPhone Xs, iOS 12

Posted on Sep 23, 2018 4:35 PM

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Posted on Oct 22, 2018 11:46 AM

I had the same problem with my new iPhone XS. I had transferred everything over from my iPhone 7. It wasn’t until I went back to my iPhone 7 and unpaired/forgot all of my previously paired devices and then turned Bluetooth on my old iPhone that I was able to connect to my Bluetooth devices on my new phone.

164 replies

Sep 26, 2018 10:05 AM in response to holly34

Upgraded my 7+ and had no issues. Switched to the XS Max and having Bluetooth issues. Device connects/pairs without issue. Problem is that when making and receiving calls via car Bluetooth, the other person cannot hear me. Also, when listening to iTunes audio in the car via Bluetooth, the music keeps pausing after 10 seconds and I have to keep hitting play on the phone to get it going again.

Sep 29, 2018 7:15 AM in response to holly34

I am having the same issue with my XS 256GB, it won't remember my car for it's blue tooth connection, I have to repair and set it up every time I want to use it in my car, my previous phone (iPhone 8 Plus) didn't have this issue, I also noticed this morning that the XS fails to notice some blue tooth devices completely. Hope this is something that gets fixed in a patch later, consider that enormous price tag this time around.

Oct 15, 2018 12:27 PM in response to Opd007

I am having the same issue. I picked up the Iphone X S Max about a week ago. Before upgrading I had the iPhone 8 plus; which worked great with all my Bluetooth devices. Now, my Bluetooth connects drops after about 1 min to 1 min and 45 sec. I have tried all the trouble shooting steps and replaced the phone yesterday (Oct. 14, 2018). I am still having the same issue. Today (Oct. 15, 2018) I asked a friend that has the 7 plus to connect to my radio; his phone has done the same thing. I truly believe it is a software issue.

Oct 16, 2018 12:05 AM in response to holly34

I have an iPhone Xs Max and it is not connecting to my Montblanc Summit watch. When I tried to unpair and Re pair it, it discover it, but after clicking the “pair” button, it becomes unavailale (with the the updated wear OS). It was working fine previously with my iPhone 6+ with iOS 11.4]. I also have problems using the Bluetooth connection to play music from my phone in my car (Porsche cayenne 2012) it disconnects spontaneously. I was hoping things will be fixed with iOS 12.0.1, but it still not working ! frustratingly.

Nov 24, 2018 4:05 PM in response to lobsterghost1

Yes, I called Apple many times. They even swapped my new phone out. My problem continues. My X max phone won’t connect to my Mercedes GLC. THe car is update. I have tried everything possible with the phone. My sons have x phones and they connect. My husband has a 7 and it connects. This is a horrible problem. I wish I had kept my 6 plus. It’s very frustrating. The 12.1 update didn’t solve the problem. Either did renaming my phone or registering it or deleting the other phones in the car. Nothing works.

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Bluetooth not working on IPhone XS

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