Itunes 12.8 - not taking artwork, not saving changes

Hi - itunes 12.8 is wonky - it's not allowing me to upload artwork and or make changes to any of the data fields (or rather it will allow me to make changes, but reverts to original information).

MacBook Pro (13-inch, Late 2016, 4 TBT3), iOS 10.3.3

Posted on Sep 24, 2018 8:45 AM

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Posted on Sep 24, 2018 10:39 AM

Make sure that your profile has full read and write permissions to the iTunes folder and all subfolders. Use Get Info on the iTunes folder in Finder. Click the lock at the bottom right to make changes. Make sure that locked isn't ticked and that your own account has read & write access, then use the gear icon to apply the permissions to enclosed items and confirm.

User uploaded file

If your iTunes Media folder is not stored inside the iTunes folder repeat the same steps for iTunes Media.


tt2

5 replies
Question marked as Top-ranking reply

Sep 24, 2018 10:39 AM in response to Mike Dv

Make sure that your profile has full read and write permissions to the iTunes folder and all subfolders. Use Get Info on the iTunes folder in Finder. Click the lock at the bottom right to make changes. Make sure that locked isn't ticked and that your own account has read & write access, then use the gear icon to apply the permissions to enclosed items and confirm.

User uploaded file

If your iTunes Media folder is not stored inside the iTunes folder repeat the same steps for iTunes Media.


tt2

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Itunes 12.8 - not taking artwork, not saving changes

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